Plugin to create an incident in Pagerduty and assign it to a specific team
A Charlesbot plugin to create an incident in Pagerduty and assign it to a specific service.
How does this work
This plugin adds the following two !help targets:
!lassie <service> [optional message] - Triggers a Pagerduty incident and assigns it to that service !lassie services - Lists all the available Pagerduty services
Creating an escalation event triggers an incident in Pagerduty and assigns it to the specified service. Using a Slack interface that people are already comfortable with, this could be a very useful and efficient way of getting the attention of the right people during an emergency.
pip install charlesbot-pagerduty-escalations
Instructions for how to run Charlesbot are over at https://github.com/marvinpinto/charlesbot!
First off, create one or more services in Pagerduty of type Generic API. This plugin makes use of a service’s Integration Key to trigger escalation events.
In your Charlesbot config.yaml, enable this plugin by adding the following entry to the main section:
main: enabled_plugins: -
Then add a pdescalations dictionary block that looks something like:
pdescalations: service_mappings: service_one_name:
The name that you assign your service will be the name that shows up when a person issues the !lassie services command. The corresponding key here is the Integration Key associated with that service (in Pagerduty).
Sample config file
'xoxb-1234'enabled_plugins: - 'charlesbot_pagerduty_escalations.pagerdutyescalations.PagerdutyEscalations'pdescalations: service_mappings: service_one_name: 's1_pd_key'service_two_name: 's2_pd_key'
See the LICENSE.txt file for license rights and limitations (MIT).
Download the file for your platform. If you're not sure which to choose, learn more about installing packages.
Hashes for charlesbot-pagerduty-escalations-0.2.0.tar.gz