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Single Sign-On functionallity between Django and Freshdesk

Project description

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Single Sign-On functionallity between Django and Freshdesk.

The Freshdesk documentation for Single Sign-On is located at Freshdesk documentation

How to use

Get the code

Getting the code for the latest stable release using pip:

$ pip install django-freshdesk

You can also download the source and run:

$ python install

Add the application to the project settings

Make sure that .django.contrib.auth’ is installed and then add register ‘freshdesk’ in the ‘INSTALLED_APPS’ section of your project’s settings


Setup the settings variables

You must specify two settings variables in your settings module.

  • The URL of your support page, will either a subdomain in or your own domain (using a CNAME record)

  • The shared secret you get from Freshdesk when setting up Simple SSO

FRESHDESK_SECRET_KEY = '098f6bcd4621d373cade4e832627b4f6'

Register the urls

Add the application urls to your urlconf

urlpatterns = [
    url(r'^login/sso/', include('freshdesk.urls')),


  • Python 2.7, 3.4, 3.5 or 3.6

  • Django >= 1.8

Bugs and requests

If you have found a bug or or you have a ny request, please use the issue tracker on GitHub.


You can use this software under BSD License.



  • Add name to authenticate url

  • Add support for Django 1.11 and Python 3.6


  • Unicode first


  • Add support for Django 1.10


  • Change data for HMAC-MD5 per Freshdesk’s change.


  • Add Tox environments for Django 1.8 using Python 2.7, 3.3, 3.4


  • Fix Django version compatibility. Django 1.5 not supported anymore.


  • Username as default if not first and last name defined


  • Serveral fixes and updated doc


  • Initial application

Project details

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