izug.ticketbox 4.10.0

A tracker-like task management system for plone.

izug.ticketbox

This Package provides a basic Tracker like Content-Type

Usage

• Add izug.ticketbox and your the implementation package to your buildout configuration:

[instance]
eggs +=
    izug.ticketbox

• Use izug.ticketbox [zip_export] if you want to enable zip export.

• Install the generic setup profiles of those packages.

• Edit any content: on the bottom of the form there is new checkbox “Send notification”.

Links

• Github: https://github.com/4teamwork/izug.ticketbox

• Issues: https://github.com/4teamwork/izug.ticketbox/issues

• Pypi: http://pypi.python.org/pypi/izug.ticketbox

• Continuous integration: https://jenkins.4teamwork.ch/search?q=izug.ticketbox

Copyright

This package is copyright by 4teamwork.

izug.ticketbox is licensed under GNU General Public License, version 2.

Changelog

4.10.0 (2019-03-07)

• Fix tabbed view. [mbaechtold]

• Drop support for Plone 4.2. [mbaechtold]

4.9.1 (2017-11-02)

• Performance improvements when rendering a ticket having many responses. [mbaechtold]

4.9.0 (2017-01-17)

• Drop Plone 4.1 support. [elioschmutz]

• Fix ticket ordering and grouping if you rename datagrid-titles on the ticketbox. [elioschmutz]

4.8.1 (2016-11-09)

• Fixed display bug in ticket. [lknoepfel]

4.8.0 (2016-02-24)

• Change global tab order. [jone]

4.7.3 (2016-01-13)

• Fix answerdate in ticket response It was not possible to set a answerdate in the response of a ticket. Neither through manual input nor calendar widget. [elioschmutz]

4.7.2 (2015-12-22)

• Fix display failure when adding a comment in a notificationform. [elioschmutz]

• Add upgrade step for the icons of the ticket and ticket box types (the icons have been moved to a resources directory). [mbaechtold]

• Fix ticket attachment type icon. [jone]

4.7.1 (2015-09-02)

• Remove unnecessary viewletmanager from template since it leads to duplicate Bylines. [tschanzt]

• Use ftw.calendarwidget on responseform. [tschanzt]

• Hide unused files in Ticketview. [tschanzt]

4.7.0 (2015-05-08)

• No longer recycle Description as TextField. This lead into problems with tinymce (Somehow). [mathias.leimgruber]

• Export ticketboxes as a ZIP file with the help of ftw.zipexport:

  • XLSX file containing data from all tickets

  • attachments of all tickets in separate folders

  [mbaechtold]

4.6.0 (2014-12-04)

• Export the tickets to a XLSX file. [mbaechtold]

• Show the title of the ticketbox on the overview tab. [mbaechtold]

4.5.11 (2014-09-09)

• Hide description on ticket_view. [tschanzt]

• Reenable document_actions on ticket_view. [tschanzt]

4.5.10 (2014-07-11)

• Fix AttributeError when a user is deleted. [tschanzt]

4.5.9 (2014-07-11)

• Transform description to Text. [tschanzt]

• Don’t show User which can’t add Tickets in assignable users. [tschanzt]

4.5.8 (2014-02-28)

• Use unrestrictedTraverse in _get_cached_options_for, since some parents couldn’t be accessible for the logged-in user.

• Add French and English translations. [jone]

4.5.7 (2013-11-28)

• Make own class for TicketAttachments. [tschanzt[

4.5.6 (2013-09-20)

• Better handling of individual identifier in subject generation. [mathias.leimgruber]

• Use fullname also for notifications on Tickets not only on Answers. [mathias.leimgruber]

• Style “Add answer” link as button using default styling. [jone]

• Plone 4.3 support. [jone]

4.5.5 (2013-08-26)

• Check if the user has the permission to add a ticket instead of checking for a local role. [mathias.leimgruber]

4.5.4 (2013-08-14)

• Make ticket reference browser startup directory configurable with an adapter. Add a conditional adapter for workspace integration which resets the startup directory to the workspace. [jone]

• Add permissionmapping for ftw.lawgiver [elioschmutz]

4.5.2 (2013-03-13)

• Fix html structure of answer form. [mathias.leimgruber]

• Add vertical and listing class to ticket view. [mathias.leimgruber]

• Fix Creator when sending a notification about a new response. [tschanzt]

• Fix attachment download link on ticket view (use at_download). [mathias.leimgruber]

4.5.1 (2013-01-21)

• Don’t get Contacts from assignable_users vocabulary. [tschanzt]

• Fix bug causing duplicate ids in ticketbox configurations (states, releases, etc). Duplicate ids occured when an item with a already used title was added. [jone]

• Use p.a.testing instead of Products.PloneTestCase. [jone]

• Support for diverging userid and login of a user. [jone]

• Only show filters in ticket schema and ticketbox overview if there are options to filter. [Julian Infanger]

4.5 (2012-10-10)

• Add new “Ticket box” column to the global ticket listing tabs. [jone]

• Tabs: remove “reset_tableconfiguration” actions in favor of new ftw.tabbedview menu. [jone]

• Change ticket description to rich text field. Preserves consistency since ticket answers already use rich text fields. [jone]

• Select responsible Manager by default. [tschanzt]

4.4.1 (2012-09-17)

• Fix Response. Now the diff is saved correctly. [tschanzt]

4.4 (2012-08-21)

• Handle not existing users in assignable_users (e.g. zope-level users). [jone]

• Disable setting default page for TicketBox and Ticket. Those typesSelect responsible Manager by default. are not normal folders and setting the default page is therefore not common. [jone]

• Make assignable users configurable on ticketbox level. [jone]

• Update German translation for tabbedview. [jone]

• Add ftw.tabbedview to generic setup dependencies. [jone]

• Declare dependencies to zope / plone. [jone]

• Load ZCML of plone.principalsource dependency. [jone]

• Remove unneded dependency BeautifulSoup. [jone]

• Move Plone translations from i18n to locales. [jone]

• Update German translations. [jone]

4.3.8 (2012-06-29)

• Fix sorting of possible responsible users. [mathias.leimgruber]

4.3.7 (2012-06-29)

• Sort responsible managers in overview alphabetically. [Julian Infanger]

• Fix getProperty problem if a user no longer exists. [mathias.leimgruber]

4.3.6 (2012-05-25)

• Show issue submitter in ticket view. [mathias.leimgruber]

• Fix donwload link for attachments, since the AT file widget has changed. [mathias.leimgruber]

4.3.5 (2012-05-24)

• Fix editor in edit response view. [jone]

• Remove buggy truncation: use the tabbed-view cropping. [jone]

4.3.4 (2012-05-24)

• Add comment to notification email. [jone]

4.3.3 (2012-05-24)

• Fix encoding bug when sending email notification of a context where the responsible has a non ASCII-name. [jone]

4.3.2 (2012-05-18)

• Fix translation. [mathias.leimgruber]

4.3.1 (2012-05-14)

• Added missing translation. [mathias.leimgruber]

• Show icon in ticketboxes overview. [mathias.leimgruber]

• Extend csv export by variety. [mathias.leimgruber]

4.3 (2012-05-09)

• Use new test buildout config, fix dep. [mathias.leimgruber]

• Fix and change ownerid index (ownerindex is now called get_owner_index). [mathias.leimgruber]

• Fix sortable_ticket_references index and linked_attachment helper. [mathias.leimgruber]

• Fix assignable_user vocab, use token title if available. [mathias.leimgruber]

• Added wincp52 encoded csv export. [mathias.leimgruber]

4.2.1 (2012-04-23)

• Update workflow [eschmutz]

• Fix workflow for reader-role if we use restrictedTraverse [eschmutz]

4.2 (2012-04-02)

• Hide Answer menutitem. [mathias.leimgruber]

• Hide addable types menu on ticket view. [mathias.leimgruber]

• Added References to responses is now possible. Responses will be saved also on the parent (Ticket). [mathias.leimgruber]

• Ticket-nr will be shown if Ticket reference is a Ticket too. [mathias.leimgruber]

4.1.1 (2012-03-07)

• Fixes Manifest.in (include *.rst) [mathias.leimgruber]

4.1 (2012-03-05)

• Customized ticket references field. It’s now possible to reference to any other location or content [mathias.leimgruber]

• Fix attachment reference in response (path of link was wrong). [jone]

• Added ticketboxes_view, a global overview over all ticket boxes. [jone]

• Add watched release field. [jone]

• Add variety field. [jone]

• Reimplement tabbed views. There is no longer a “info” tab, but a new “my issued tickets” tab. [jone]

• Make description in ticket box and ticket optional. [jone]

4.0 (2011-07-08)

• Moved Ticketbox icons, Changed button styling in response.pt [29.6.2011, ttschanz]

• Fixed Bug in get_base_query tickets of other boxes aren’t displayed anymore [6.6.2011, ttschanz]

• Made ticketbox work with TinyMCE. [6.6.2011, ttschanz]

• Fixed Bug in get_base_query tickets of other boxes aren’t displayed anymore [6.6.2011, ttschanz]

• #1468 Auftragsbox - Kein Datum in Falligkeit und Antwort erbeten bis [09.05.2011, elio.schmutz]

• integration jenkins [19.04.2011, elio.schmutz]