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A tracker-like task management system for plone.

Project description


This Package provides a basic Tracker like Content-Type


  • Add izug.ticketbox and your the implementation package to your buildout configuration:

eggs +=
  • Use izug.ticketbox [zip_export] if you want to enable zip export.

  • Install the generic setup profiles of those packages.

  • Edit any content: on the bottom of the form there is new checkbox “Send notification”.


4.7.3 (2016-01-13)

  • Fix answerdate in ticket response It was not possible to set a answerdate in the response of a ticket. Neither through manual input nor calendar widget. [elioschmutz]

4.7.2 (2015-12-22)

  • Fix display failure when adding a comment in a notificationform. [elioschmutz]

  • Add upgrade step for the icons of the ticket and ticket box types (the icons have been moved to a resources directory). [mbaechtold]

  • Fix ticket attachment type icon. [jone]

4.7.1 (2015-09-02)

  • Remove unnecessary viewletmanager from template since it leads to duplicate Bylines. [tschanzt]

  • Use ftw.calendarwidget on responseform. [tschanzt]

  • Hide unused files in Ticketview. [tschanzt]

4.7.0 (2015-05-08)

  • No longer recycle Description as TextField. This lead into problems with tinymce (Somehow). [mathias.leimgruber]

  • Export ticketboxes as a ZIP file with the help of ftw.zipexport:

    • XLSX file containing data from all tickets

    • attachments of all tickets in separate folders


4.6.0 (2014-12-04)

  • Export the tickets to a XLSX file. [mbaechtold]

  • Show the title of the ticketbox on the overview tab. [mbaechtold]

4.5.11 (2014-09-09)

  • Hide description on ticket_view. [tschanzt]

  • Reenable document_actions on ticket_view. [tschanzt]

4.5.10 (2014-07-11)

  • Fix AttributeError when a user is deleted. [tschanzt]

4.5.9 (2014-07-11)

  • Transform description to Text. [tschanzt]

  • Don’t show User which can’t add Tickets in assignable users. [tschanzt]

4.5.8 (2014-02-28)

  • Use unrestrictedTraverse in _get_cached_options_for, since some parents couldn’t be accessible for the logged-in user.

  • Add French and English translations. [jone]

4.5.7 (2013-11-28)

  • Make own class for TicketAttachments. [tschanzt[

4.5.6 (2013-09-20)

  • Better handling of individual identifier in subject generation. [mathias.leimgruber]

  • Use fullname also for notifications on Tickets not only on Answers. [mathias.leimgruber]

  • Style “Add answer” link as button using default styling. [jone]

  • Plone 4.3 support. [jone]

4.5.5 (2013-08-26)

  • Check if the user has the permission to add a ticket instead of checking for a local role. [mathias.leimgruber]

4.5.4 (2013-08-14)

  • Make ticket reference browser startup directory configurable with an adapter. Add a conditional adapter for workspace integration which resets the startup directory to the workspace. [jone]

  • Add permissionmapping for ftw.lawgiver [elioschmutz]

4.5.2 (2013-03-13)

  • Fix html structure of answer form. [mathias.leimgruber]

  • Add vertical and listing class to ticket view. [mathias.leimgruber]

  • Fix Creator when sending a notification about a new response. [tschanzt]

  • Fix attachment download link on ticket view (use at_download). [mathias.leimgruber]

4.5.1 (2013-01-21)

  • Don’t get Contacts from assignable_users vocabulary. [tschanzt]

  • Fix bug causing duplicate ids in ticketbox configurations (states, releases, etc). Duplicate ids occured when an item with a already used title was added. [jone]

  • Use p.a.testing instead of Products.PloneTestCase. [jone]

  • Support for diverging userid and login of a user. [jone]

  • Only show filters in ticket schema and ticketbox overview if there are options to filter. [Julian Infanger]

4.5 (2012-10-10)

  • Add new “Ticket box” column to the global ticket listing tabs. [jone]

  • Tabs: remove “reset_tableconfiguration” actions in favor of new ftw.tabbedview menu. [jone]

  • Change ticket description to rich text field. Preserves consistency since ticket answers already use rich text fields. [jone]

  • Select responsible Manager by default. [tschanzt]

4.4.1 (2012-09-17)

  • Fix Response. Now the diff is saved correctly. [tschanzt]

4.4 (2012-08-21)

  • Handle not existing users in assignable_users (e.g. zope-level users). [jone]

  • Disable setting default page for TicketBox and Ticket. Those typesSelect responsible Manager by default. are not normal folders and setting the default page is therefore not common. [jone]

  • Make assignable users configurable on ticketbox level. [jone]

  • Update German translation for tabbedview. [jone]

  • Add ftw.tabbedview to generic setup dependencies. [jone]

  • Declare dependencies to zope / plone. [jone]

  • Load ZCML of plone.principalsource dependency. [jone]

  • Remove unneded dependency BeautifulSoup. [jone]

  • Move Plone translations from i18n to locales. [jone]

  • Update German translations. [jone]

4.3.8 (2012-06-29)

  • Fix sorting of possible responsible users. [mathias.leimgruber]

4.3.7 (2012-06-29)

  • Sort responsible managers in overview alphabetically. [Julian Infanger]

  • Fix getProperty problem if a user no longer exists. [mathias.leimgruber]

4.3.6 (2012-05-25)

  • Show issue submitter in ticket view. [mathias.leimgruber]

  • Fix donwload link for attachments, since the AT file widget has changed. [mathias.leimgruber]

4.3.5 (2012-05-24)

  • Fix editor in edit response view. [jone]

  • Remove buggy truncation: use the tabbed-view cropping. [jone]

4.3.4 (2012-05-24)

  • Add comment to notification email. [jone]

4.3.3 (2012-05-24)

  • Fix encoding bug when sending email notification of a context where the responsible has a non ASCII-name. [jone]

4.3.2 (2012-05-18)

  • Fix translation. [mathias.leimgruber]

4.3.1 (2012-05-14)

  • Added missing translation. [mathias.leimgruber]

  • Show icon in ticketboxes overview. [mathias.leimgruber]

  • Extend csv export by variety. [mathias.leimgruber]

4.3 (2012-05-09)

  • Use new test buildout config, fix dep. [mathias.leimgruber]

  • Fix and change ownerid index (ownerindex is now called get_owner_index). [mathias.leimgruber]

  • Fix sortable_ticket_references index and linked_attachment helper. [mathias.leimgruber]

  • Fix assignable_user vocab, use token title if available. [mathias.leimgruber]

  • Added wincp52 encoded csv export. [mathias.leimgruber]

4.2.1 (2012-04-23)

  • Update workflow [eschmutz]

  • Fix workflow for reader-role if we use restrictedTraverse [eschmutz]

4.2 (2012-04-02)

  • Hide Answer menutitem. [mathias.leimgruber]

  • Hide addable types menu on ticket view. [mathias.leimgruber]

  • Added References to responses is now possible. Responses will be saved also on the parent (Ticket). [mathias.leimgruber]

  • Ticket-nr will be shown if Ticket reference is a Ticket too. [mathias.leimgruber]

4.1.1 (2012-03-07)

  • Fixes (include *.rst) [mathias.leimgruber]

4.1 (2012-03-05)

  • Customized ticket references field. It’s now possible to reference to any other location or content [mathias.leimgruber]

  • Fix attachment reference in response (path of link was wrong). [jone]

  • Added ticketboxes_view, a global overview over all ticket boxes. [jone]

  • Add watched release field. [jone]

  • Add variety field. [jone]

  • Reimplement tabbed views. There is no longer a “info” tab, but a new “my issued tickets” tab. [jone]

  • Make description in ticket box and ticket optional. [jone]

4.0 (2011-07-08)

  • Moved Ticketbox icons, Changed button styling in [29.6.2011, ttschanz]

  • Fixed Bug in get_base_query tickets of other boxes aren’t displayed anymore [6.6.2011, ttschanz]

  • Made ticketbox work with TinyMCE. [6.6.2011, ttschanz]

  • Fixed Bug in get_base_query tickets of other boxes aren’t displayed anymore [6.6.2011, ttschanz]

  • #1468 Auftragsbox - Kein Datum in Falligkeit und Antwort erbeten bis [09.05.2011, elio.schmutz]

  • integration jenkins [19.04.2011, elio.schmutz]

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