Manage the return of your payments
Returned Customers Payment Orders
This module implements customer receivables returns and allows to send related reconciled account move lines back to a state where the debt is still open, and letting history of it.
This module can be extended adding importers that automatically fills the full returned payment record.
Go to Invoicing > Sales > Customer Payment Returns, and create a new record, register on each line a paid (reconciled) receivable journal item, and input the amount that is going to be returned.
Another option to fill info is setting references and click match button to find matches with invoices, move lines or moves. This functionality is extended by other modules as account_payment_return_import_sepa_pain
It’s possible to add bank charges amount on each line.
Next, press button “Confirm” to create a new move line that removes the balance from the bank journal and reconcile items together to show payment history through it.
After confirmation you can access from the payment form view to the move created.
Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smash it by providing detailed and welcomed feedback.
7 i TRIA <http://www.7itria.cat>
Pedro M. Baeza <email@example.com>
Markus Schneider <firstname.lastname@example.org>
Sergio Teruel <email@example.com>
Carlos Dauden <firstname.lastname@example.org>
David Vidal <email@example.com>
Luis M. Ontalba <firstname.lastname@example.org>
This module is maintained by the OCA.
OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.
To contribute to this module, please visit https://odoo-community.org.
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