Management System - Nonconformity
Project description
Management System - Nonconformity
This module enables you to manage the nonconformities of your management systems:
Quality (ISO 9001)
Environment (ISO 14001)
Information Security (ISO 27001)
Health and Safety (ISO 45001)
IT Services (ISO 20000)
Installation
No installation required.
Configuration
Users must be added to the appropriate groups within Odoo as follows: * Creators: Settings > Users > Groups > Management System / User * Responsible Persons: Settings > Users > Groups > Management System / Approving User
Usage
To use this module:
Go to Management System > Nonconformities
Click on Create to enter the following information:
Partner : Customer, supplier or internal personnel
Related to: Any reference pointing to the NC (order id, project id, task id, etc.)
Responsible: Person responsible for the NC
Manager : Person managing the department or owner of the procedure
Filled in by: Originator of NC report
Origins: The source of the NC, how was it discover
Procedures: Against which procedure is the NC
Description: Evidence, reference to the standards
Click on Save and then on Send for Analysis.
As an approving user, go to the newly created NC and fill in the following information in the tab named Causes and Analysis:
Causes: Add root causes
Analysis: Describe the results of the investigation
Severity: Select the severity among unfounded, minor and major
Immediate action: Create or select an immediate action if appropriate
Click on Approve and then on Send for Review.
In the Actions tab, select or create new actions by entering the following items:
Subject: What must be done - Return to Supplier, Use As Is, Scrap, Rework, Re-grade, Repair
Deadline: Date by which the action must be completed
Responsible: Person in charge for implementing the action
Type: Immediate, corrective or preventive actions or improvement opportunity
Description: Details of the action
When the action is created, a notification is sent to the person responsible for the action.
When the action plan is reviewed (comments) and approved, each action of the plan is opened.
When all actions of the plan are done, their effectiveness must be evaluated before closing the NC.
Known issues / Roadmap
The custom emails should be replaced by Mail Tracking features and Subtypes (like in Project Tasks and Project Issues)
Automatically add responsible_user_id._uid, manager_user_id._uid, author_user_id._uid to chatter
Bug Tracker
Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smashing it by providing a detailed and welcomed feedback here.
Credits
Contributors
Daniel Reis <dreis.pt@hotmail.com>
Glen Dromgoole <gdromgoole@tier1engineering.com>
Loic Lacroix <loic.lacroix@savoirfairelinux.com>
Sandy Carter <sandy.carter@savoirfairelinux.com>
Gervais Naoussi <gervaisnaoussi@gmail.com>
Maintainer
This module is maintained by the OCA.
OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.
To contribute to this module, please visit http://odoo-community.org.
Project details
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