ringcentral-bot-framework 0.0.17

RingCentral Chatbot Framework for Python

ringcentral-chatbot-python

RingCentral Chatbot Framework for Python. With this framework, creating a RingCentral Glip chatbot would be seriously simple.

To quick start, just jump to Use CLI tool to create an bot app.

Table of contents

• Features
• Use CLI tool to create an bot app
• Example bot apps
• Prerequisites
• Development & quick start
• Test bot
• Building and Deploying to AWS Lambda
• Unit Test
• Todos
• Credits
• License

Features

• Token management
• Token/subscribe auto renew
• Built-in suport for filedb(local development/POC) and AWS dynamodb
• Stateless, built-in suport for AWS lambda
• Define custom bot behavior by config.py
• Support fully customized db module, loaded when runtime check DB_TYPE in .env
• Custom every step of bot lifecycle throught config.py, including bot auth, bot webhook

Use CLI tool to create an bot app

• Using ringcentral-chatbot-factory-py to init a rinncentral chatbot app would be fast!

pip3 install ringcentral_chatbot_factory
rcf my-ringcentral-chat-bot

Then just fill the promots, follow my-ringcentral-chat-bot/README.md's guide, it is done.

Example bot apps

• date-time-chatbot : Simple ringcentral chatbot which can tell time/date.
• assistant-bot : Simple assistant Glip bot to show user/company information, this bot will show you how to access user data.
• survey-bot : Example survey bot, this bot will show you how to create/use custom database wrapper.

Prerequisites

• Python3.6+ and Pip3
• Nodejs 8.10+/npm, recommend using nvm to install nodejs/npm
• pip3 install python-dotenv ringcentral pydash boto3 flask pylint
• Create the bot App: Login to developer.ringcentral.com and create an Server/Bot app with permissions: ReadContacts, ReadMessages, ReadPresence, Contacts, ReadAccounts, SMS, InternalMessages, ReadCallLog, ReadCallRecording, WebhookSubscriptions, Glip

Development & quick start

git clone [e-mail]:zxdong262/ringcentral-chatbot-python.git
cd ringcentral-chatbot-python

# use virtualenv
pip3 install virtualenv # might need sudo

# init virtual env
virtualenv venv --python=python3

# use env
source ./venv/bin/activate

# install deps
pip install python-dotenv ringcentral pydash boto3 flask pylint

# run ngrok proxy
# since bot need https server,
# so we need a https proxy for ringcentral to visit our local server
./bin/proxy
# will show:
# Forwarding https://xxxxx.ngrok.io -> localhost:8989

# create env file
cp .sample.env .env
# then edit .env, set proper setting,
# and goto your ringcentral app setting page, set OAuth Redirect URI to https://https://xxxxx.ngrok.io/bot-oauth
RINGCENTRAL_BOT_SERVER=https://xxxxx.ngrok.io

## for bots auth required, get then from your ringcentral app page
RINGCENTRAL_BOT_CLIENT_ID=
RINGCENTRAL_BOT_CLIENT_SECRET=

# create custom bot config file, edit custom functions to define bot behavior
cp config.sample.py config.py

# run local dev server
./bin/start

Test bot

• Goto your ringcentral app's bot section, click 'Add to glip'
• Login to https://glip-app.devtest.ringcentral.com, find the bot by searching its name. Talk to the bot.
• Edit config.py to change bot bahavior and test in https://glip-app.devtest.ringcentral.com

Building and Deploying to AWS Lambda

AWS Lambda with API Gateway and DynamoDB would give us a flexible way to deploy the bot.

*Be aware that AWS Lambda ONLY works in linux on an x64 architecture. For non-linux os, we need docker to build dependencies, should install docker first.

Get an AWS account, create aws_access_key_id and aws_secret_access_key and place them in ~/.aws/credentials, like this:

[default]
aws_access_key_id = <your aws_access_key_id>
aws_secret_access_key = <your aws_secret_access_key>

For more information, refer to https://docs.aws.amazon.com/general/latest/gr/aws-security-credentials.html

cp dev/lambda/serverless.sample.yml devlambda/serverless.yml

Edit lambda/serverless.yml, and make sure you set the proper name and required env.

# you can define service wide environment variables here
  environment:
    NODE_ENV: production
    # ringcentral apps

    ## bots
    RINGCENTRAL_BOT_CLIENT_ID:
    RINGCENTRAL_BOT_CLIENT_SECRET:

    ## user
    RINGCENTRAL_USER_CLIENT_ID: xxxx
    RINGCENTRAL_USER_CLIENT_SECRET: xxxx

    ## common
    RINGCENTRAL_SERVER: https://platform.devtest.ringcentral.com
    RINGCENTRAL_BOT_SERVER: https://xxxx.execute-api.us-east-1.amazonaws.com/default/poc-your-bot-name-dev-bot

    # db
    DB_TYPE: dynamodb
    DYNAMODB_TABLE_PREFIX: rc_bot2
    DYNAMODB_REGION: us-east-1

Deploy to AWS Lambda with bin/deploy

# Run this cmd to deploy to AWS Lambda, full build, may take more time
bin/deploy

## watch Lambda server log
bin/watch

• Create API Gateway for your Lambda function, shape as https://xxxx.execute-api.us-east-1.amazonaws.com/default/poc-your-bot-name-dev-bot/{action+}
• Make sure your Lambda function role has permission to read/write dynamodb(Set this from AWS IAM roles, could simply attach AmazonDynamoDBFullAccess and AWSLambdaRole policies to Lambda function's role)
• Make sure your Lambda function's timeout more than 5 minutes
• Do not forget to set your RingCentral app's redirect URL to Lambda's API Gateway URL, https://xxxx.execute-api.us-east-1.amazonaws.com/default/poc-your-bot-name-dev-bot/bot-oauth for bot app.

Unit Test

bin/test

Todos

Visit https://github.com/zxdong262/ringcentral-chatbot-python/issues

Credits

The core bot framework logic is implanted from ringcentral-ai-bot written by @tylerlong

License

MIT