A python module that will calculate the sla time based on working hours and holidays.
pip install sla-calculator
To use this calculator, you must provide a starting time, the open time for business, the closing time for business, the country whose holidays you observe, and the sla time in hours. The function will then take into account all holidays and weekends as none working hours, and return a pendulum object of the time the sla needs to be met by. The following example will provide you with an SLA time 4 working hours from 12/10/2019 1:02:03 UTC
from sla_calculator import SLA_Calculator sla_calc = SLA_Calculator() sla_time = sla_calc.calculate(start_time="2019-12-10T01:02:03Z", open_hour=9, close_hour=17, country_name="US", sla_in_hours=4) print(sla_time.to_iso8601_format())
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