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Generate Blip Score metric.

Project description

Take Blip Score

This project proposes to offer a rate named Blip Score and represents a general metric for bot.

The proposal uses the satisfaction rate and resolution rate as input to create the BLiP Score rate. The value of the rate is in interval (0, 1) and it is better as near to 1 (one)

Installation

Use [pip] to install:

pip install take-blipscore

Usage

import take_blipscore as tbs
result = tbs.run(satisfaction_rate=0.67,
                 resolution_rate=0.82)

print(result["rate"])

Which will result in 0.7665976833542061.

Author

Take Data&Analytics Research - squad XD.

Project details


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