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A Python TeamDynamix API wrapper

Project description

tdxapi

A Python TeamDynamix API wrapper

NOTE: tdxapi is under active development. While safe to use, parts of the API may change.

Dependencies

  • python 3.6+
  • requests
  • attrs
  • python-dateutil

Supported APIs

General

  • Accounts
  • Applications
  • Attachments
  • Attributes

Asset/Configuration Management

  • Asset Statuses
  • Assets (except bulk import)
  • Configuration Item Types
  • Configuration Items
  • Configuration Relationship Types
  • Product Models
  • Product Types
  • Vendors

Reporting

  • Reports

Roles

  • Functional Roles
  • Resource Pools
  • Security Roles

Tickets

  • Impacts
  • Priorities
  • Sources
  • Ticket Statuses
  • Ticket Tasks
  • Ticket Types
  • Tickets (except patch)
  • Urgencies

Installation

pip install tdxapi

Quickstart

Create a TdxClient object representing a connection to a TeamDynamix instance. Currently, only logging in via the administrative account is supported. You can connect to your sandbox with use_sandbox=True:

from tdxapi import TdxClient

tdx = TdxClient(
    "<Organization>",
    beid="<Organization BEID>",
    wskey="<Organization Web Services Key>"
)

Non-Application based APIs can be accessed directly from the TdxClient instance. For example, getting a list of all Accounts:

for account in tdx.accounts.all():
    print(account.name)

Application based APIs require an application object to be created by using the appropriate method and application id. For example to create an asset application:

app = tdx.asset_app(123)

Now we can perform asset related tasks, like retrieving an asset and updating its information:

kevins_pc = app.assets.get(123456)
kevins_pc.purchase_cost = 1000.00

app.assets.save(kevins_pc)

If an API supports adding new objects there will be a new() method to return a new object instance. Using new() will set the object's app_id, if applicable, and populate attributes with the applicable custom attributes based on object type:

new_asset = app.assets.new()

new_asset.name = "Kevin's Office Printer"
new_asset.serial_number = "123XYZ"
new_asset.status_id = 123               # In Use
new_asset.manufacturer_id = 456         # HP
new_asset.product_model_id = 789        # LaserJet Pro M118dw

app.assets.save(new_asset)

Alternatively, you can use keyword arguments when creating new objects:

new_asset = app.assets.new(
    name="kevins office printer",
    serial_number="123XYZ",
    status_id=123,
    manufacturer_id=456,
    product_model_id=789
)

app.assets.save(new_asset)

Custom attributes are stored in a list-like container with added functionality to make working with them easier. Updating attributes only requires the attribute id and the value:

kevins_pc = app.assets.get(123456)

kevins_pc.attributes.update(21212, datetime.now())      # date/time attribute
kevins_pc.attributes.update(31313, "PO# 1234567")       # text attribute
kevins_pc.attributes.update(41414, 11223)               # single choice attribute
kevins_pc.attributes.update(51515, [13579, 24680])      # multiple choice attribute

To search by attributes set the custom_attributes argument to a list of tuples containing attribute id and value:

# Find assets with a specific PO Number
assets = app.assets.search(custom_attributes=[(31313, "PO# 1234567")])

That's it for now. Better documentation and more API support coming soon.

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