Skip to main content

Python library for interfacing with the TeamSupport API

Project description

Python TeamSupport Client

Build Status Latest Version

Python library for interfacing with the TeamSupport XML API, using demands.

Free software: MIT license

Features

  • Client methods parse response content in order to return LXML Element objects
  • Converting Python dictionaries into XML for POST and PUT calls
  • Simple models for Tickets and Actions.

Usage

from teamsupport import Ticket, init

init(<org_id>, <auth_key>)

# Get ticket with given ID/Number.
ticket = Ticket(<ticket_number_or_ticket_id>)

# Create new ticket.
ticket = Ticket.create(
    contact_email, contact_first_name, contact_last_name,
    ticket_name, ticket_text)

# Get Ticket description.
descr = ticket.get_description()

# Update ticket description.
ticket.set_decription('New description')

To run integration tests please set correct values in `teamsupport/config.py`
and run: `nosetests integration_tests`

Changelog

0.3.0 (2015-12-01)

  • Automatically convert DateTime fields to datetime type for Ticket model.

0.2.2 (2015-11-27)

  • Add Ticket.search() and Ticket.update() methods.

0.2.1 (2015-11-27)

  • Fix README.rst formatting.

0.2.0 (2015-11-26)

  • Add create class method to the Ticket model; Add Contact model;
  • Remove User model.
  • Change models constructors to not require client param.

0.1.3 (2015-09-13)

  • Fix bug in update_ticket method

0.1.2 (2015-09-12)

  • Bump version to fix PyPI upload issue

0.1.1 (2015-09-12)

  • Add User model and TeamSupportService.get_user method.

0.1.0 (2015-09-10)

  • First release on PyPI.

Project details


Release history Release notifications

This version
History Node

0.3.0

History Node

0.2.2

History Node

0.2.1

History Node

0.2.0

History Node

0.1.3

History Node

0.1.2

History Node

0.1.0

Download files

Download the file for your platform. If you're not sure which to choose, learn more about installing packages.

Filename, size & hash SHA256 hash help File type Python version Upload date
teamsupport-0.3.0.tar.gz (8.4 kB) Copy SHA256 hash SHA256 Source None Dec 2, 2015

Supported by

Elastic Elastic Search Pingdom Pingdom Monitoring Google Google BigQuery Sentry Sentry Error logging CloudAMQP CloudAMQP RabbitMQ AWS AWS Cloud computing Fastly Fastly CDN DigiCert DigiCert EV certificate StatusPage StatusPage Status page