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Python library for interfacing with the TeamSupport API

Project description

Python TeamSupport Client
=========================

|Build Status| |Latest Version|

Python library for interfacing with the TeamSupport XML API, using `demands <https://github.com/yola/demands>`__.

Free software: MIT license

Features
--------

- Client methods parse response content in order to return LXML Element
objects
- Converting Python dictionaries into XML for POST and PUT calls
- Simple models for Tickets and Actions.

Usage
-----

::

from teamsupport.services import TeamSupportService

client = TeamSupportService(TEAMSUPPORT_ORG_ID, TEAMSUPPORT_AUTH_KEY)

# Fetch all tickets without custom fields
tickets = client.get_tickets()

# Update description of a ticket
client.update_ticket_action(
ticket_id, action_id, data={'Description': 'New description'})

# Get an action using the model
from teamsupport.models import Action
action = Action(client, ticket_id, action_id)

print(action.Description) # Prints 'New description'

.. |Build Status| image:: https://img.shields.io/travis/yola/teamsupport-python.svg?style=flat-square
:target: https://travis-ci.org/yola/teamsupport-python
.. |Latest Version| image:: https://img.shields.io/pypi/v/teamsupport.svg?style=flat-square
:target: https://warehouse.python.org/project/teamsupport


Changelog
=========

0.1.3 (2015-09-13)
----------------

- Fix bug in `update_ticket` method

0.1.2 (2015-09-12)
------------------

- Bump version to fix PyPI upload issue

0.1.1 (2015-09-12)
------------------

- Add `User` model and `TeamSupportService.get_user` method.

0.1.0 (2015-09-10)
------------------

- First release on PyPI.

Project details


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