teamsupport 0.3.0

Python library for interfacing with the TeamSupport API

Python TeamSupport Client

Python library for interfacing with the TeamSupport XML API, using demands.

Free software: MIT license

Features

• Client methods parse response content in order to return LXML Element objects

• Converting Python dictionaries into XML for POST and PUT calls

• Simple models for Tickets and Actions.

Usage

from teamsupport import Ticket, init

init(<org_id>, <auth_key>)

# Get ticket with given ID/Number.
ticket = Ticket(<ticket_number_or_ticket_id>)

# Create new ticket.
ticket = Ticket.create(
    contact_email, contact_first_name, contact_last_name,
    ticket_name, ticket_text)

# Get Ticket description.
descr = ticket.get_description()

# Update ticket description.
ticket.set_decription('New description')

To run integration tests please set correct values in `teamsupport/config.py`
and run: `nosetests integration_tests`

Changelog

0.3.0 (2015-12-01)

• Automatically convert DateTime fields to datetime type for Ticket model.

0.2.2 (2015-11-27)

• Add Ticket.search() and Ticket.update() methods.

0.2.1 (2015-11-27)

• Fix README.rst formatting.

0.2.0 (2015-11-26)

• Add create class method to the Ticket model; Add Contact model;

• Remove User model.

• Change models constructors to not require client param.

0.1.3 (2015-09-13)

• Fix bug in update_ticket method

0.1.2 (2015-09-12)

• Bump version to fix PyPI upload issue

0.1.1 (2015-09-12)

• Add User model and TeamSupportService.get_user method.

0.1.0 (2015-09-10)

• First release on PyPI.