Skip to main content
Join the official 2019 Python Developers SurveyStart the survey!

Tryton module for sale complaint

Project description

The sale_complaint module defines Complaint model.

Complaint

The complaint is mainly defined by a customer which complains about a sale or an invoice. Actions can be taken to solve the complaint. Here is the extensive list of the fields, most of them are optional:

  • Customer: The customer.
  • Address: The main address of the customer.
  • Date: The date the complaint is filled.
  • Number: The internal reference of the complaint (will be generated automatically on creation).
  • Reference: The optional external reference of the complaint.
  • Employee: The employee responsible of the complaint.
  • Type: The type of complaint
  • Origin: The original document for which the complaint if filled.
  • Company: The company against which the complaint is filled.
  • Description: The description of the complaint.
  • Actions: The actions to take to solve it.
  • State:
    • Draft
    • Waiting: The complaint is waiting for approval.
    • Approved: The complaint has been approved by a sale admin.
    • Rejected: The complaint has been rejected by a sale admin.
    • Done: The complaint’s actions have been executed.
    • Cancelled

Action

A complaint action defines an action to execute to solve the complaint. There are two types of action: Create Sale Return and Create Credit Note. When the origin of the complaint is a line, only this line will proceeded and it will be possible to define the quantity and the unit price otherwise it is the all document.

Type

It defines the type of complaint per document: Sale, Sale Line, Customer Invoice and Customer Invoice Line.

Download files

Download the file for your platform. If you're not sure which to choose, learn more about installing packages.

Files for trytond-sale-complaint, version 5.4.0
Filename, size File type Python version Upload date Hashes
Filename, size trytond_sale_complaint-5.4.0-py3-none-any.whl (53.1 kB) File type Wheel Python version py3 Upload date Hashes View hashes
Filename, size trytond_sale_complaint-5.4.0.tar.gz (39.8 kB) File type Source Python version None Upload date Hashes View hashes

Supported by

Elastic Elastic Search Pingdom Pingdom Monitoring Google Google BigQuery Sentry Sentry Error logging AWS AWS Cloud computing DataDog DataDog Monitoring Fastly Fastly CDN SignalFx SignalFx Supporter DigiCert DigiCert EV certificate StatusPage StatusPage Status page