Skip to main content

Python API Wrapper for Zendesk

Project description

Zendesk API Wrapper for Python
=========================================================================================
Python Zendesk is wrapper for the Zendesk API. This library provides an
easy and flexible way for developers to communicate with their Zendesk
account in their application.


Requirements
-----------------------------------------------------------------------------------------------------
httplib2 is used for authentication and requests

(pip install | easy_install) httplib2

simplejson is used to serialze and deserialze requests and responses

(pip install | easy_install) simplejson


Installation
-----------------------------------------------------------------------------------------------------
Zendesk Python Library is available on pypi, so installation should be fairly simple:

(pip install | easy_install) zendesk


Example Use
-----------------------------------------------------------------------------------------------------

from zendesk import Zendesk, get_id_from_url

################################################################
## NEW CONNECTION CLIENT
################################################################
zendesk = Zendesk('https://yourcompany.zendesk.com', 'you@yourcompany.com', 'passwd')

################################################################
## TICKETS
################################################################

# List
zendesk.list_tickets(view_id=1) # Must have a view defined

# Create
new_ticket = {
'ticket': {
'requester_name': 'Howard Schultz',
'requester_email': 'howard@starbucks.com',
'subject':'My Starbucks coffee is cold!',
'description': 'please reheat my coffee',
'set_tags': 'coffee drinks',
'ticket_field_entries': [
{
'ticket_field_id': 1,
'value': 'venti'
},
{
'ticket_field_id': 2,
'value': '$10'
}
]
}
}
ticket_url = zendesk.create_ticket(data=new_ticket)
ticket_id = get_id_from_url(ticket_url)

# Show
zendesk.show_ticket(ticket_id=ticket_id)

# Delete
zendesk.delete_ticket(ticket_id=ticket_id)

# More examples in `examples` folder!


Project details


Download files

Download the file for your platform. If you're not sure which to choose, learn more about installing packages.

Files for Zendesk, version 1.1.1
Filename, size File type Python version Upload date Hashes
Filename, size Zendesk-1.1.1.tar.gz (8.7 kB) File type Source Python version None Upload date Hashes View

Supported by

AWS AWS Cloud computing Datadog Datadog Monitoring Facebook / Instagram Facebook / Instagram PSF Sponsor Fastly Fastly CDN Google Google Object Storage and Download Analytics Huawei Huawei PSF Sponsor Microsoft Microsoft PSF Sponsor Pingdom Pingdom Monitoring Salesforce Salesforce PSF Sponsor Sentry Sentry Error logging StatusPage StatusPage Status page