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Freshdesk simple SSO support for Authentic2

Project description

Authentic2 Freshdesk login

This plugin allows Authentic2 IDP to log your users to freshdesk through
freshdesk simple SSO mechanism.


You just have to install the package in your virtualenv and relaunch, it will
be automatically loaded by authentic2.

### Freshdesk configuration

- Go to
- enable *SSO simple*
- In *Remote login URL* put something like
- In *Remote logout URL* put something like
- Note down the shared secret

### Authentic configuration

Set in your ** the following settings according to your
fresdhesk site.


### Diverting some users to somewhere else

You may need to authorize freshdesk access only for a subset of your users,
willing to redirect others to a custom URL (ex: custom error page). There is the
`FRESHDESK_DIVERT` setting for that.

you should point it to an object instance with two methods :
should_divert(email) and divert_url(email), for ex:

class TestDiverter():
def should_divert(self, user):
:returns True if the user should be diverted out of FD false else
if == '':
return True
return False

def divert_url(self, user, request):
:returns an url, the diversion path, the system will HTTP 302 there.
return '{}'.format(

And in your ``


Project details

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Files for authentic2-idp-freshdesk, version 0.2
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