By default, Django sends emails for 500 errors. Simply directing these emails to go to FogBugz can be problematic: FogBugz will attempt to respond to the email, which will fail if you are sending messages from, e.g., do-not-respond@example.com. FogBugz then generates a case for the failed email.
The solution is to use FogBugz’ ScoutSubmit functionality, which is explicitly designed to handle this situation. ScoutSubmit not only won’t send the bogus response emails; it also allows you to customize which project, area, and assignee to use for the bugs, and allows automatically coalescing these bugs based on their descriptions.
Installation
Simply run python setup.py install, as you would for any other Python project.
Usage
First, you’ll need to set up some parameters for FogBugzMiddleware to work. These settings are:
FOGBUGZ_URL: URL of ScoutSubmit. For Windows-based FogBugz installs, including FogBugz On Demand, this will be http://path/to/fogbugz/scoutSubmit.asp. For Unix-based installs, this will be http://path/to/fogbugz/scoutSubmit.php. FOGBUGZ_USERNAME: User to assign the case to. FOGBUGZ_PROJECT: Project to assign the case to. FOGBUGZ_AREA: Project area to assign the case to. Next, add FogBugzMiddleware to MIDDLEWARE_CLASSES in settings.py:
MIDDLEWARE_CLASSES = (
'django.middleware.common.CommonMiddleware',
'django.contrib.sessions.middleware.SessionMiddleware',
'django.contrib.auth.middleware.AuthenticationMiddleware',
'fogcreek.fogbugz.FogBugzMiddleware',
)
That’s it.
Bugs
Report bugs and submit feature requests at https://bqb.fogbugz.com/default.asp?pg=pgPublicEdit.
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