Base Search Mail Content
This module adds the capability to find on any object (e.g. project issues or helpdesk ticket) based on the conversation threads associated to them.
This will be useful in models that make intense use of messages, like project issues or helpdesk tickets.
A project issue or helpdesk ticket can contain tens of mails or notes associated, based on the feedback that the person responsible for the ticket maintains, including conversations with the person that raised the issue.
A user may often want to find issues or tickets, based on the past conversations that were recorded, as much as he or she needs to search in their mail for past conversations.
This module will add dynamically a field ‘message_content’ to the search view of any model that inherits from the mail.thread.
The current search capabilities include searching into the subject, body, email from, reply to and record name.
Table of contents
Installation
This module creates the GIN (trigram) indexes for these fields of mail.message: subject, body, record_name, email_from, reply_to.
Usage
Go to any model that contains a chatter (e.g. Contacts, …). Search for content in field ‘Message Content’.
Known issues / Roadmap
This module restricts the message_content search functionality to internal users only, addressing the issue faced by project collaborators (portal users) as described in https://github.com/OCA/social/issues/1204. Consequently, portal users no longer have the ability to search within mail content.
This module’s usability is severely limited for languages that don’t separate words with spaces (e.g., Chinese, Japanese, Korean, Thai, etc.), because pg_trgm needs three-character tokens and a similarity score above the default cutoff
Bug Tracker
Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed feedback.
Do not contact contributors directly about support or help with technical issues.
Credits
Contributors
Jordi Ballester Alomar <jordi.ballester@forgeflow.com>
Serpent Consulting Services Pvt. Ltd. <support@serpentcs.com>
Lois Rilo Antelo <lois.rilo@forgeflow.com>
Aaron Henriquez <ahenriquez@forgeflow.com>
-
Vicent Cubells
Ernesto Tejeda
David Bañón
Nguyen Minh Chien <chien@trobz.com>
Joel Estrada (Moduon)
Maintainers
This module is maintained by the OCA.
OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.
This module is part of the OCA/mail project on GitHub.
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
1 maintainer
Metadata
1 maintainer
Release files for odoo-addon-base-search-mail-content 18.0.1.0.2.1
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