Configuration

To configure this module, you need to:

• Add users to the Management System groups (Manager, Auditor, NC Approver)

• Import your documentation (manuals and procedures)

• Review the data provided (i.e. NC origins and causes)

• Customize the Customer Satisfaction survey

• Customize email templates for reminders

• Import your legacy data (NC, actions)

Usage

To use this module, you need to:

• Schedule iand manage your audit calendars and top management reviews

• Follow up with your colleagues on their actions

• Analyze your NC and determine your action plan

• Evaluate the effectiveness of your action plan before closing NC

• Maintain your documentation by approving or refusing changes

• Create improvement opportunities

For further information, please visit:

• http://www.slideshare.net/max3903/iso-anmanagement-systemswithopenerpena

• http://www.slideshare.net/max3903/openerp-management-system-modules

• https://www.odoo.com/forum/help-1

Known issues / Roadmap

• Images support in the documentation

• Key Performance Indicators

• Employee Training

• Equipment Management

Bug Tracker

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smashing it by providing a detailed and welcomed feedback here.

Credits

Maintainer

This module is maintained by the OCA.

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.

To contribute to this module, please visit http://odoo-community.org.