Like records and processing of claims, Helpdesk and Support are good tools to trace your interventions. This menu is more adapted to oral communication, which is not necessarily related to a claim. Select a customer, add notes and categorize your interventions with a channel and a priority level.

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Author: OpenERP SA

License

GNU Affero General Public License v3 (AGPL-3)

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openerp-crm-helpdesk-7.0.406.tar.gz (276.3 kB view details)

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