zendesk_exporter

Exports data from Zendesk API to excel or csv

Install

1. Open a command prompt and run

   sudo easy_install pip

   pip is a tool that lets python developers share code.

2. Now, run

   pip install zendesk_exporter

   This installs the exporter to your computer

3. Now, run

   zendesk_exporter job_file.json

   job_file.json is a file that the program needs to be able to find. job_file.json should look like this:

{
    "domain_name": "XXX",
    "email": "XXX",
    "api_key": "XXX",
    "start_date": "2018-06-27",
    "end_date": "2018-06-30",
    "fetch_comments": true,
    "output_file_name": "last_6_months",
    "output_file_type": "csv",
    "fetch_all_ticket_data": false
}

You can change the parameters in this file to change how the program behaves.