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Combine the power of Zendesk tickets and the simplicity of Github issues for support nirvana.

Project Description

GitZen is your one-stop dashboard for viewing and managing associations between Zendesk tickets (user-facing and probably linked to specific customers who requested the change) and Github Issues (developer-facing and generally technical). Simply add a custom field in Zendesk with the Github ticket number plus a product_enhancement tag, and you can quickly see the status of all tickets and their associated Github issue. Fundamentally, GitZen is a communication tool between your support team, your development team and your customers.

See the GitHub page for usage and development instructions.

Release History

Release History

This version
History Node

1.0.1

Supported By

WebFaction WebFaction Technical Writing Elastic Elastic Search Pingdom Pingdom Monitoring Dyn Dyn DNS Sentry Sentry Error Logging CloudAMQP CloudAMQP RabbitMQ Heroku Heroku PaaS Kabu Creative Kabu Creative UX & Design Fastly Fastly CDN DigiCert DigiCert EV Certificate Rackspace Rackspace Cloud Servers DreamHost DreamHost Log Hosting