Airbyte Zendesk-Support AI Connector

Zendesk Support is a customer service platform that helps businesses manage support tickets, customer interactions, and help center content. This connector provides access to tickets, users, organizations, groups, comments, attachments, automations, triggers, macros, views, satisfaction ratings, SLA policies, and help center articles for customer support analytics and service performance insights.

Example Questions

Show me the tickets assigned to me last week
What are the top 5 support issues our organization has faced this month?
List all unresolved tickets for [customerX]
Analyze the satisfaction ratings for our support team in the last 30 days
Compare ticket resolution times across different support groups
Show me the details of recent tickets tagged with [specific tag]
Identify the most common ticket fields used in our support workflow
Summarize the performance of our SLA policies this quarter

Unsupported Questions

Create a new support ticket for [customerX]
Update the priority of this ticket
Assign this ticket to [teamMember]
Delete these old support tickets
Send an automatic response to [customerX]

Installation

uv pip install airbyte-ai-zendesk-support

Usage

from airbyte_ai_zendesk_support import ZendeskSupportConnector, ZendeskSupportAuthConfig

connector = ZendeskSupportConnector(
  auth_config=ZendeskSupportAuthConfig(
    access_token="...",
    refresh_token="..."
  )
)
result = connector.tickets.list()

Documentation

Entity	Actions
Tickets	List, Get
Users	List, Get
Organizations	List, Get
Groups	List, Get
Ticket Comments	List
Attachments	Get, Download
Ticket Audits	List, List
Ticket Metrics	List
Ticket Fields	List, Get
Brands	List, Get
Views	List, Get
Macros	List, Get
Triggers	List, Get
Automations	List, Get
Tags	List
Satisfaction Ratings	List, Get
Group Memberships	List
Organization Memberships	List
Sla Policies	List, Get
Ticket Forms	List, Get
Articles	List, Get
Article Attachments	List, Get, Download

For detailed documentation on available actions and parameters, see REFERENCE.md.

For the service's official API docs, see Zendesk-Support API Reference.

Version Information

Package Version: 0.18.16

Connector Version: 0.1.3

Generated with connector-sdk: 0bfa6500a4fcf1cba2cffcc4d7ec640a76bbc568

Metadata

Release files for airbyte-ai-zendesk-support 0.18.16

For a detailed explanation of source distributions (sdists) and built distributions (wheels), please see the package formats documentation.

Source distribution (sdist)

Source distribution for airbyte-ai-zendesk-support 0.18.16
File	Size	Uploaded
airbyte_ai_zendesk_support-0.18.16.tar.gz	109.5 kB	Dec 15, 2025	Details

Built distribution (wheel)

Table of built distributions (wheels) for airbyte-ai-zendesk-support 0.18.16
File	Interpreter	ABI	Platform	Reset
airbyte_ai_zendesk_support-0.18.16-py3-none-any.whl 139.2 kB Dec 15, 2025	Python 3	none	any	Details

Total release size: 248.7 kB

Release files / airbyte_ai_zendesk_support-0.18.16.tar.gz

Download URL	airbyte_ai_zendesk_support-0.18.16.tar.gz
Size	109.5 kB
Tags	Source
SHA-256 checksum How to use checksums	`cbfe4e252d0ed53c057590dc1ab559e17f3152f67b78282c2122186922666de9`
BLAKE2b-256 checksum How to use checksums	`43240180c7b4f677f6095a484a2e42cd3703a9b26a6c14d71aa6ffe37f9d0b79`
Upload date	Dec 15, 2025
Uploaded using Trusted Publishing? What is trusted publishing?	No
Uploaded via	`twine/6.2.0 CPython/3.11.14`

Release files / airbyte_ai_zendesk_support-0.18.16-py3-none-any.whl

Download URL	airbyte_ai_zendesk_support-0.18.16-py3-none-any.whl
Size	139.2 kB
Tags	Python 3
SHA-256 checksum How to use checksums	`7a2dbe5d5d53c5182d1081b4bf826946f0083653a0fa82f0d021a04830b8a0d9`
BLAKE2b-256 checksum How to use checksums	`f42870484b27f5a241cc7957863113e8736da662bf6a95d380d5d049ce29eb06`
Upload date	Dec 15, 2025
Uploaded using Trusted Publishing? What is trusted publishing?	No
Uploaded via	`twine/6.2.0 CPython/3.11.14`