crm-automator 1.9.3

AI-powered email processing and CRM automation

CRM Automator: Modular Agentic CRM Toolkit

Author: Trung Le
Team: RealTimeX.ai
Repository: https://github.com/therealtimex/crm-automator

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Overview

The CRM Automator is a modular, agentic toolkit designed to transform unstructured data (emails, transcripts, documents) into structured CRM records. Unlike monolithic automation scripts, this toolkit is built as a collection of reusable Tools that can be orchestrated by AI agents or run as standalone pipelines.

Current Status: Production-Ready (v2.0)

Key Features

• 🧩 Modular Architecture: Decoupled Ingestion (EML/Text), Intelligence (LLM Extraction), and Integration (CRM Sync).
• 🤖 Agent-Ready: Components like IntelligenceLayer and RealTimeXClient are designed to be imported as tools for frameworks like LangChain or Autogen.
• 🛡️ Idempotent & Safe: Implements "Search-before-Update" patterns and SQLite-based state tracking to prevent duplicate records.
• 🧹 Smart Cleaning Pipeline: Automatically converts bloaty HTML into clean Markdown, strips noise, and resolves tracking links (e.g., unwraps Proofpoint/Safelinks and resolves HubSpot redirects) to ensure accurate URL extraction.
• 🧠 OpenAI-Compatible: Works independently with OpenAI, Anthropic, or local LLMs (via LM Studio/Ollama) using instructor.

Installation

1. Clone the repository:

   git clone https://github.com/therealtimex/crm-automator.git
   cd crm-automator
   

2. Install dependencies:

   # Option A: Standard pip
   pip install -r requirements.txt
   
   # Option B: Modern uv (Recommended)
   uv sync
   

3. Configure environment:

   cp .env.example .env
   # Edit .env with your CRM and LLM credentials
   

Usage

1. Process Emails (.eml)

Run the automator on a single EML file or an entire directory recursively.

Using uvx (Fastest, zero-install):

uvx eml/eml_automator.py "path/to/email.eml" --env-file ".env"

Using a directory:

uv run python eml/eml_automator.py "path/to/directory" --env-file ".env"

Options:

• --force, -f: Force re-processing of an email even if it was already synced.
• --verbose, -v: Enable debug logs to see HTTP requests and LLM thought process.

2. Generic Agent Demo

See how the toolkit handles raw text (e.g., meeting transcripts):

python3 eml/agent_demo.py --api-key "your_key"

Architecture

graph TD
    Ingest[Ingestion Layer] --> Intelligence[Intelligence Layer]
    Intelligence <--> Search[Web Search Tool]
    Intelligence --> Client[CRM Client]
    Client --> CRM[(RealTimeX CRM)]

• crm_client.py: The "hands" – handles all API calls with retries and 10s timeouts.
• intelligence.py: The "brain" – uses Pydantic models to extract structured data from text.
• persistence.py: The "memory" – prevents processing the same resource twice.

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Built with ❤️ by the RealTimeX.ai Team