Skip to main content

Python DSL for Amazon Connect contact flow generation

Project description

CxBlueprint

CI PyPI Python

Programmatic Amazon Connect contact flow generation using Python. Lets AI models and developers build contact flows from plain English instead of hand-writing JSON.

All 57 AWS Connect block types have been implemented, covering IVR, routing, A/B testing, queue transfer, customer profiles, case management, Voice ID, and analytics patterns. Note that some less common blocks have not been fully validated against live AWS Connect instances. Includes an MCP server for AI-assisted flow generation with Claude Desktop, Cursor, and VS Code.

Simple Example

from cxblueprint import Flow

flow = Flow.build("Burger Order")

welcome = flow.play_prompt("Welcome to Burger Palace!")
menu = flow.get_input("Press 1 for Classic Burger or 2 for Veggie Burger", timeout=10)
welcome.then(menu)

classic = flow.play_prompt("You selected Classic Burger. Your order is confirmed!")
veggie = flow.play_prompt("You selected Veggie Burger. Your order is confirmed!")
error_msg = flow.play_prompt("Invalid selection. Goodbye.")

disconnect = flow.disconnect()

menu.when("1", classic) \
    .when("2", veggie) \
    .otherwise(error_msg) \
    .on_error("InputTimeLimitExceeded", error_msg) \
    .on_error("NoMatchingCondition", error_msg) \
    .on_error("NoMatchingError", error_msg)

classic.then(disconnect)
veggie.then(disconnect)
error_msg.then(disconnect)

flow.compile_to_file("burger_order.json")

Terraform Template Example

Use placeholders for dynamic resource ARNs:

from cxblueprint import Flow

flow = Flow.build("Counter Flow")

welcome = flow.play_prompt("Thank you for calling!")
invoke_counter = flow.invoke_lambda(
    function_arn="${COUNTER_LAMBDA_ARN}",  # Resolved by Terraform
    timeout_seconds="8"
)
welcome.then(invoke_counter)

say_count = flow.play_prompt("You are caller number $.External.count")
invoke_counter.then(say_count)

disconnect = flow.disconnect()
say_count.then(disconnect)
invoke_counter.on_error("NoMatchingError", disconnect)

flow.compile_to_file("counter_flow.json")

Generated Flow Examples

Here's what the generated flows look like in the Amazon Connect console:

Example Generated Flow

Example Generated Flow 2

Installation

pip install cxblueprint

# With MCP server for AI integration
pip install cxblueprint[mcp]

MCP Server

CxBlueprint includes an MCP server that lets AI tools (Claude Desktop, Cursor, VS Code) build contact flows conversationally.

Configure Claude Desktop (~/Library/Application Support/Claude/claude_desktop_config.json):

{
  "mcpServers": {
    "cxblueprint": {
      "command": "cxblueprint-mcp"
    }
  }
}

Then ask Claude: "Build me an IVR with a welcome message and 3 menu options for sales, support, and billing"

The AI reads the bundled documentation automatically and uses the compile_flow tool to generate valid Amazon Connect JSON.

Block Coverage

All 57 AWS block types have been implemented. Core blocks (prompts, input, disconnect, Lambda, Lex, queues, transfers) are well-tested. Some less common blocks (Voice ID, Customer Profiles, Case Management) have not been fully validated against live AWS instances.

Category Implemented Total
Participant Actions 6 6
Contact Actions 27 27
Flow Control Actions 16 16
Interactions 8 8

See each category's README for the full per-block breakdown.

Features

  • Fluent Python API for building flows
  • MCP server for AI-assisted flow generation
  • Canvas layout positioning for AWS Connect visual editor
  • Automatic UUID generation for blocks
  • Conditional branching and error handling
  • AWS Lambda and Lex V2 bot integration
  • Template placeholder support for Terraform/IaC
  • Decompile existing flows back to Python

Project Structure

src/cxblueprint/
  flow_builder.py       # Main builder API
  flow_analyzer.py      # Flow validation
  mcp_server.py         # MCP server for AI integration
  blocks/               # All Connect block types
examples/               # Sample flows
docs/                   # API reference & AI instructions

Documentation

Requirements

  • Python 3.11+
  • AWS credentials (for deployment)
  • Terraform (optional, for infrastructure)

Project details


Download files

Download the file for your platform. If you're not sure which to choose, learn more about installing packages.

Source Distribution

cxblueprint-0.1.0.post13.tar.gz (502.4 kB view details)

Uploaded Source

Built Distribution

If you're not sure about the file name format, learn more about wheel file names.

cxblueprint-0.1.0.post13-py3-none-any.whl (109.9 kB view details)

Uploaded Python 3

File details

Details for the file cxblueprint-0.1.0.post13.tar.gz.

File metadata

  • Download URL: cxblueprint-0.1.0.post13.tar.gz
  • Upload date:
  • Size: 502.4 kB
  • Tags: Source
  • Uploaded using Trusted Publishing? No
  • Uploaded via: twine/6.1.0 CPython/3.13.7

File hashes

Hashes for cxblueprint-0.1.0.post13.tar.gz
Algorithm Hash digest
SHA256 966de6e48f5a19425c5a245767ac54e13c8061e792cb266077dff82f92b1db6e
MD5 56420fc6d829eb82f463315f422a161c
BLAKE2b-256 85390e8a27ae236e916ca262e861fb3a91cc24e14b32d2f49322a00036e148e4

See more details on using hashes here.

File details

Details for the file cxblueprint-0.1.0.post13-py3-none-any.whl.

File metadata

File hashes

Hashes for cxblueprint-0.1.0.post13-py3-none-any.whl
Algorithm Hash digest
SHA256 a510e3d2f30a745d7082a78c2464196468d7fdd50c6fe33599f74ae0525c8a06
MD5 7bb3048a0ac382cda6622e1070b6a1dd
BLAKE2b-256 876eda7fdda4f87b74a3a6cef36337faf2a39c4df51296593da40cf73771eebb

See more details on using hashes here.

Supported by

AWS Cloud computing and Security Sponsor Datadog Monitoring Depot Continuous Integration Fastly CDN Google Download Analytics Pingdom Monitoring Sentry Error logging StatusPage Status page