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dial-autogen

Official Dial tools for Microsoft AutoGen — give an AutoGen agent the ability to send SMS, receive OTP codes, and place AI voice calls through Dial. Agents automating signups and web tasks get a real phone identity.

It's the AutoGen sibling of dial-langchain and dial-crewai: each tool is an autogen_core.tools.FunctionTool wrapping the dial-sdk client. It adds nothing to the REST contract — it just shapes Dial's operations into AutoGen tools.

Targeting Microsoft's newer Agent Framework instead of AutoGen? Use dial-agentframework.

Install

pip install dial-autogen

This pulls in dial-sdk and autogen-agentchat.

Give the tools to an agent

Build one DialClient, pass it to dial_tools, and hand the result to an AssistantAgent. Every tool shares that one client — a single connection pool for the whole agent session — and you own its lifecycle (await client.close() when done):

from autogen_agentchat.agents import AssistantAgent
from autogen_ext.models.openai import AzureOpenAIChatCompletionClient
from dial_sdk import DialClient, DialConfig
from dial_autogen import dial_tools

dial = DialClient(DialConfig(api_key="sk_live_..."))  # close with `await dial.close()`

model_client = AzureOpenAIChatCompletionClient(
    azure_deployment="gpt-4o",
    model="gpt-4o",
    api_version="2024-10-21",
    azure_endpoint="https://<your-resource>.openai.azure.com/",
)

agent = AssistantAgent(
    name="phone_agent",
    model_client=model_client,
    tools=dial_tools(dial),
    system_message="You operate the team's Dial phone number for SMS, OTP, and voice calls.",
)

DialConfig also takes an optional base_url to target a non-default deployment.

Or pick individual tools

Each builder takes the shared DialClient and returns one FunctionTool:

from dial_autogen import send_message_tool, wait_for_message_tool

tools = [
    send_message_tool(dial),
    wait_for_message_tool(dial),
]

Available tools

Each builder takes your shared DialClient:

Builder Tool name Action
list_numbers_tool list_numbers List your phone numbers
purchase_number_tool purchase_number Provision a new number (billable)
set_number_properties_tool set_number_properties Update a number's nickname / inbound instruction
send_message_tool send_message Send an SMS (optionally MMS)
list_messages_tool list_messages List recent messages
make_call_tool make_call Place an AI voice call
list_calls_tool list_calls List recent calls
get_call_tool get_call Fetch one call by id
get_billing_tool get_billing Credit balance, subscription, per-number mode
wait_for_message_tool wait_for_message Block until the next inbound SMS arrives, or time out

OTP flow

The point of phone identity for an agent: send a code and read the reply. wait_for_message blocks until the next inbound SMS arrives, so an agent can:

  1. trigger a signup that texts a code to your Dial number,
  2. call wait_for_message to read the inbound code,
  3. enter it back into the signup form.

See examples/signup_autogen.ipynb for a runnable agent.

Notes

  • AutoGen runs tools in an async loop, so these tools are async-native — no async→sync bridge (the one difference from the CrewAI sibling).
  • send_message is a write action and isn't idempotent — a re-invoke after a failure can send a duplicate. make_call accepts an idempotency_key.
  • wait_for_message is backed by Dial's presence-based event stream — for durable, at-least-once delivery, register a webhook.

See the AutoGen integration docs for the full guide.

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