django-connectwise

Django app for working with ConnectWise. Defines models (tickets, members, companies, etc.) and callbacks.

Requirements

Python 3.12, 3.13 or 3.14
Django 4.2, 5.2 or 6.0

Other versions may work; we haven't tried. Django 4.2 is only tested on Python 3.12, since that's the newest Python it supports.

The models define GinIndexes on their user-defined-field data, so PostgreSQL is the expected database backend.

Installation

From PyPI:

pip install django-connectwise

From source:

git clone git@github.com:KerkhoffTechnologies/django-connectwise.git
cd django-connectwise
pip install -e .

Usage

Add to INSTALLED_APPS

INSTALLED_APPS = [
    ...
    'djconnectwise',
    'django.contrib.postgres',  # Required by the models' GinIndexes.
    ...
]

Add to urls.py:

re_path(
    r'^callback/',  # This can be whatever you want.
    include('djconnectwise.urls', namespace='connectwise')
),

Add to settings:

CONNECTWISE_SERVER_URL = 'https://connectwise.example.com'
CONNECTWISE_CREDENTIALS = {
    'company_id': 'your company ID',
    'api_public_key': 'your API user public key',
    'api_private_key': 'your API user private key',
}
CONNECTWISE_TICKET_PATH = 'v4_6_release/services/system_io/router/openrecord.rails'
def djconnectwise_configuration():
    return {
        'timeout': 30.0,  # Network timeout in seconds
        'batch_size': 50,  # Number of records to fetch in each request
        'max_attempts': 3,  # Number of times to make a request before failing
        'callback_url': '{}?id='.format(
            reverse('connectwise:callback')
        ),
        'callback_host': '{}://{}'.format(
            'http' if DEBUG else 'https',
            'djconnectwise-host.example.com'
        ),
    }
DJCONNECTWISE_CONF_CALLABLE = djconnectwise_configuration

For ConnectWise Cloud users, CONNECTWISE_SERVER_URL can be just i.e. https://na.myconnectwise.net- the library changes to the api-region domain automatically.

The DJCONNECTWISE_CONF_CALLABLE function should return a dictionary with the fields shown above. It's a callable so that it can fetch settings at runtime- for example from Constance settings.

Sync objects with this management command: cwsync. This will take a very long time if there are many objects to fetch.
Register your callbacks with the management command: callbacks_registered
Use standard Django model signals to see when objects change.
To control how user avatar thumbnails are stored, add settings from easy-thumbnails.

To de-register your callbacks, use the callbacks_deleted management command.

Testing

Prepare your environment:

pip install --upgrade -r requirements.txt
pip install --upgrade -r requirements_test.txt
pip install -e .

Try one of:

./runtests.py
make test

Contributing

Fork this repo
Make a branch
Make your improvements

Making migrations? Run:
```
./makemigrations.py
```
Run the tests (see above)
Make a pull request

License

MIT

Copyright

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