duplo-ai-helpdesk-sdk

Typed Python models for the DuploCloud AI HelpDesk API — workspaces, agents, and tickets. The models are pydantic v2, so every request and response shape comes with validation, IDE autocomplete, and type checking. A generated HTTP client is included too, if you want one.

Install

pip install duplo-ai-helpdesk-sdk

Requires Python 3.9+.

Usage

Validate an API payload into a typed model:

from duplo_ai_helpdesk_sdk.models.workspace import Workspace

ws = Workspace.model_validate(payload)   # payload: a dict from the API
print(ws.name)

Build a body and serialize it back to a dict for a request:

ws = Workspace(name="support-bot")
body = ws.model_dump(by_alias=True, exclude_none=True)

The package also ships generated transport classes (ApiClient, Configuration, and the *Api classes) for a ready-made HTTP client. Per-model and per-endpoint reference lives under docs/.

Using duploctl? duploctl talks to the API with its own HTTP client and uses these models only for request/response validation — you don't need the transport classes for that.

Versioning

Independent SemVer — the SDK's version is its own, not the backend's: major on a breaking model change, minor on additive surface, patch for generation/packaging-only updates.

Links

• Source & issues: https://github.com/duplocloud/ai-helpdesk-client-python
• Releasing, regeneration, and provenance: CONTRIBUTING.md

Generated from the AI HelpDesk OpenAPI document with OpenAPI Generator.