Empirica CRM

Client Relationship Management module for Empirica.

Enables relational epistemics - tracking what AI knows about entities (clients) separate from tasks (goals).

Prerequisites

• Python 3.9+
• Empirica framework (pip install empirica or from source)

Installation

# Install from source (development)
pip install -e .

# Or install directly
pip install empirica-crm

Note: Empirica CRM extends the Empirica framework. Ensure you have Empirica installed first:

pip install empirica>=1.0.0

Quick Start

1. Create a Client

empirica crm client-create \
  --name "Acme Corp" \
  --type prospect \
  --industry "Enterprise Software" \
  --description "Potential partner for API integration"

2. Add an Engagement

empirica crm engagement-create \
  --client-id <client-id> \
  --title "Partnership Discussion" \
  --type outreach

3. Log Interactions

empirica crm interaction-log \
  --client-id <client-id> \
  --type email \
  --summary "Initial outreach email sent"

4. Capture Knowledge

# Log what you learned
empirica crm memory-log-finding \
  --client-id <client-id> \
  --finding "They use Kubernetes for all deployments"

# Log what you need to learn
empirica crm memory-log-unknown \
  --client-id <client-id> \
  --unknown "What's their Q2 budget?"

5. Get Full Context

empirica crm client-bootstrap --client-id <client-id>

Returns everything an AI needs: client details, active engagements, memory (findings/unknowns), recent interactions, and suggested next actions.

CLI Commands

Python API

from empirica_crm import (
    create_client,
    get_client,
    list_clients,
    create_engagement,
    log_interaction,
)

# Create client
client = create_client(
    name="42.works",
    description="AI advertising platform",
    client_type="prospect",
    industry="AdTech",
    tags=["ai", "advertising"],
)

# Create engagement
engagement = create_engagement(
    client_id=client.client_id,
    title="Technical Partnership",
    engagement_type="outreach",
)

# Log interaction
log_interaction(
    client_id=client.client_id,
    interaction_type="email",
    summary="Sent partnership proposal",
)

Documentation

• User Guide - Comprehensive guide for humans and AIs
• API Reference - Full CLI and Python API documentation
• Module Design - Architecture and design decisions

Architecture

empirica_crm/
├── __init__.py           # Package exports + plugin registration
├── schema.py             # CRM database tables
├── client_store.py       # Client CRUD operations
├── engagement_store.py   # Engagement management
├── interaction_store.py  # Interaction logging
├── client_memory.py      # Semantic memory (Qdrant-backed)
├── memory_backend.py     # Memory storage abstraction
├── epistemic_metrics.py  # Relationship health scoring
└── cli/
    ├── commands.py       # Command facade (re-exports handlers)
    └── handlers/         # Domain-specific command handlers

Database

CRM extends Empirica's sessions.db with these tables:

Memory is also stored in Qdrant for semantic search when available.

Dependencies

• empirica>=1.0.0 - Core Empirica framework (required)
• qdrant-client - For semantic memory search (optional)

License

Business Source License 1.1

• Free for: Internal use, non-production use, self-hosted deployments
• Restricted: Offering as a competing managed/cloud service
• Converts to: Apache 2.0 on January 1, 2029