GCHAT Close Conversations

This project automates sending alerts and closing inactive conversations on the GCHAT platform, using API integration.

Repository

https://github.com/Gnew-Solucoes-IP-Ltda/gchat-sdk

Features

• Automatically sends alert messages to inactive contacts.
• Automatically closes conversations based on configurable criteria.
• Flexible configuration via environment variables.

Project Structure

.
├── gchat_sdk/
│   ├── controllers/
│   ├── entities/
│   ├── factories/
│   ├── providers/
│   ├── tests/
│   ├── main.py
│   ├── settings.py
│   └── utils.py
├── examples/
│   └── finish_chats.py
├── .env
├── requirements.txt
└── LICENSE

Installation

1. Create and activate a virtual environment:

   python3 -m venv venv
   source venv/bin/activate
   

2. Install dependencies:

   pip install gchat-sdk
   

3. Configure environment variables in the .env file:

   URL_API=https://api.gchat.app.br
   TOKEN_API=your_token
   END_CHATS_WITH_ATTENDANTS_LAST_MESSAGE=True
   END_CHATS_WITH_CONTACTS_LAST_MESSAGE=True
   TIMEOUT=1
   ALERT_TIME=0.1
   

Usage

Run the example to send alerts and close inactive conversations:

import os
from dotenv import load_dotenv
from gchat_sdk.controllers.chat_controller import ChatController
from gchat_sdk.providers.chatbot_provider import ChatBotProvider


load_dotenv()


URL_API = os.environ.get('URL_API')
TOKEN_API = os.environ.get('TOKEN_API')

END_CHATS_WITH_ATTENDANTS_LAST_MESSAGE = True
END_CHATS_WITH_CONTACTS_LAST_MESSAGE = True
TIMEOUT = 2
ALERT_TIME = 0.1
ALERT_MESSAGE_TEXT = '''
🔔 Olá! Percebemos que você está inativo há algum tempo.
Para otimizar nosso atendimento, esta conversa será encerrada.
Caso precise de algo, é só nos chamar novamente.

👋 Agradecemos o contato e estamos à disposição!
'''

provider = ChatBotProvider(
    base_url=URL_API,
    access_token=TOKEN_API
)
controller = ChatController(provider, ALERT_MESSAGE_TEXT)
data = controller.alert_chats(alert_time_in_hour=ALERT_TIME)
print('send message alert', data)
data = controller.finish_chats(
    END_CHATS_WITH_ATTENDANTS_LAST_MESSAGE, 
    END_CHATS_WITH_CONTACTS_LAST_MESSAGE, 
    TIMEOUT
)
print('closed chats', data)

Testing

Unit tests are located in gchat_sdk/tests/. To run the tests using unittest:

python -m unittest discover gchat_sdk/tests/

License

This project is licensed under the MIT License. See the LICENSE file for details.