imetis 0.0.2

A Python SDK for Metis.

Deployment

Support python 3.

pip install imetis

Usage

Create a Metis client

import imetis

client = imetis.MetisClient(metisUrl='https://your.metis.com')
# It is an invalid url, please use your true url.
# If you don't know your metis url, please contact to your metis administrator.

Authenticate

Use your own Metis account to authenticate.

client.authenticate(username='[e-mail]', password='yourPassword')

Search tickets by keyword

Search tickets with a keyword. You can specify how many results you need (default 10).

result = client.ticket_search('hdfs', num=5)

print(result)

Search tickets by TQL (Advanced)

Search tickets with a TQL (a kind of query language) statement. You can specify how many results you need (default 10).

result = client.ticket_search_by_tql('(TICKET_TITLE token match "hdfs upgrade")', num=20)

print(result)

Search JIRA cases by keyword

Search JIRA cases with a keyword. You can specify how many results you need (default 10).

result = client.jira_search('hdfs', num=5)

print(result)

Search WIKI cases by keyword

Search WIKI cases with a keyword. You can specify how many results you need (default 10).

result = client.wiki_search('hdfs', num=5)

print(result)

Search AIOPS cases by keyword

Search AIOPS cases with a keyword. You can specify how many results you need (default 10).

result = client.aiops_search('hdfs', num=5)

print(result)

Search IntKB cases by keyword

Search IntKB cases with a keyword. You can specify how many results you need (default 10).

result = client.intkb_search('hdfs', num=5)

print(result)

Check your own tickets

Check your own tickets. The result will be sent to your email.

client.personal_ticket_check()