Python SDK for the Inkbox API
Project description
inkbox
Python SDK for the Inkbox API — API-first communication infrastructure for AI agents (email, phone, identities, encrypted vault — login credentials, API keys, key pairs, SSH keys, OTP, etc.).
Install
pip install inkbox
Requires Python ≥ 3.11.
Authentication
You'll need an API key to use this SDK. Get one at inkbox.ai/console.
Quick start
import os
from inkbox import Inkbox
with Inkbox(
api_key=os.environ["INKBOX_API_KEY"],
vault_key=os.environ.get("INKBOX_VAULT_KEY"),
) as inkbox:
# Create an agent identity with a linked mailbox
identity = inkbox.create_identity("support-bot", display_name="Support Bot")
identity.provision_phone_number() # provisions a local number
# Send email directly from the identity
identity.send_email(
to=["customer@example.com"],
subject="Your order has shipped",
body_text="Tracking number: 1Z999AA10123456784",
)
# Place an outbound call
identity.place_call(
to_number="+18005559999",
client_websocket_url="wss://my-app.com/voice",
)
# Read inbox
for message in identity.iter_emails():
print(message.subject)
# List calls
calls = identity.list_calls()
# Access credentials (vault unlocked at construction)
for login in identity.credentials.list_logins():
print(login.name, login.payload.username)
Authentication
| Argument | Type | Default | Description |
|---|---|---|---|
api_key |
str |
required | Your ApiKey_... token |
base_url |
str |
API default | Override for self-hosting or testing |
timeout |
float |
30.0 |
Request timeout in seconds |
Use with Inkbox(...) as inkbox: (recommended) or call inkbox.close() manually to clean up HTTP connections.
Agent Signup
Agents can self-register without a pre-existing API key. All signup methods are class methods — no Inkbox instance required.
from inkbox import Inkbox
# Sign up (public — no API key needed)
result = Inkbox.signup(
human_email="john@example.com",
note_to_human="Hey John, this is your sales bot signing up!", # required
display_name="Sales Agent", # optional
agent_handle="sales-agent", # optional
email_local_part="sales.agent", # optional
)
api_key = result.api_key # save — shown only once
email = result.email_address # e.g. "sales-agent-a1b2c3@inkboxmail.com"
handle = result.agent_handle # e.g. "sales-agent-a1b2c3"
# Verify (after human shares the 6-digit code from the email)
Inkbox.verify_signup(api_key, verification_code="483921")
# Resend verification email (5-minute cooldown)
Inkbox.resend_signup_verification(api_key)
# Check status and restrictions
status = Inkbox.get_signup_status(api_key)
print(status.claim_status) # "agent_unclaimed" or "agent_claimed"
print(status.restrictions.max_sends_per_day) # 10 (unclaimed) or 500 (claimed)
| Method | Auth | Returns |
|---|---|---|
Inkbox.signup(human_email, *, note_to_human, display_name=None, agent_handle=None, email_local_part=None) |
None | AgentSignupResponse |
Inkbox.verify_signup(api_key, verification_code) |
API key | AgentSignupVerifyResponse |
Inkbox.resend_signup_verification(api_key) |
API key | AgentSignupResendResponse |
Inkbox.get_signup_status(api_key) |
API key | AgentSignupStatusResponse |
signup() requires human_email and note_to_human. display_name, agent_handle, and email_local_part are optional. All methods accept optional base_url and timeout keyword arguments.
Note: Unclaimed agents have a limited send quota and can only email the
human_emailspecified at signup. After verification or human approval in the console, full capabilities are unlocked.
Note: The
organization_idreturned at signup may change after verification or human approval. Always use theorganization_idfrom the most recent response (verify_signuporresend_signup_verification) rather than caching the value from the initialsignup()call.
Identities
inkbox.create_identity() and inkbox.get_identity() return an AgentIdentity object that holds the identity's channels and exposes convenience methods scoped to those channels.
# create_identity atomically provisions the mailbox AND the tunnel —
# both come back on the response. Phone numbers stay opt-in.
identity = inkbox.create_identity(
"sales-bot",
display_name="Sales Bot",
description="Sales-outreach agent",
)
phone = identity.provision_phone_number() # provisions a local number
print(identity.email_address) # sales-bot@inkboxmail.com
print(identity.tunnel.public_host) # sales-bot.inkboxwire.com
print(phone.number)
# Pin the identity's mailbox to a verified custom sending domain
# (bare name; see "Custom Sending Domains" below).
inkbox.create_identity("sales-bot-2", sending_domain="mail.acme.com")
# Provision a passthrough tunnel (tls_mode is fixed at create time)
from inkbox import IdentityTunnelCreateOptions
inkbox.create_identity("sales-bot-pt", tunnel=IdentityTunnelCreateOptions(tls_mode="passthrough"))
# Get an existing identity
identity = inkbox.get_identity("sales-bot")
identity.refresh() # re-fetch channels from API
# List all identities for your org
all_identities = inkbox.list_identities()
# Update handle, display name, description, status. For description,
# pass None to clear and omit the kwarg to leave untouched.
identity.update(status="paused")
identity.update(new_handle="sales-bot-v2")
identity.update(display_name="New Name", description="New blurb")
identity.update(description=None) # clear
# Release the phone number (vendor + local).
identity.release_phone_number()
# Delete (cascades to mailbox + tunnel + phone-number release; revokes scoped API keys).
identity.delete()
Identity visibility
Control which other agent identities can see this identity in API responses. Humans and admins always see every identity regardless.
identity = inkbox.get_identity("sales-bot")
# List the current visibility rules. Either a single wildcard row
# (viewer_identity_id is None — every active identity sees it) or
# explicit per-viewer rows. An empty list means no agent can see it.
rules = identity.list_access()
# Grant one viewer identity visibility
viewer = inkbox.get_identity("support-bot")
identity.grant_access(viewer.id)
# Make it visible to every active identity in the org (wildcard)
identity.grant_access(None)
# Revoke one viewer (keyed by the viewer identity's UUID)
identity.revoke_access(viewer.id)
# Send an email (plain text and/or HTML)
sent = identity.send_email(
to=["user@example.com"],
subject="Hello from Inkbox",
body_text="Hi there!",
body_html="<p>Hi there!</p>",
cc=["manager@example.com"],
bcc=["archive@example.com"],
)
# Send a threaded reply
identity.send_email(
to=["user@example.com"],
subject=f"Re: {sent.subject}",
body_text="Following up!",
in_reply_to_message_id=sent.id,
)
# Send with attachments
identity.send_email(
to=["user@example.com"],
subject="See attached",
body_text="Please find the file attached.",
attachments=[{
"filename": "report.pdf",
"content_type": "application/pdf",
"content_base64": "<base64-encoded-content>",
}],
)
# Iterate inbox (paginated automatically)
for msg in identity.iter_emails():
print(msg.subject, msg.from_address, msg.is_read)
# Filter by direction: "inbound" or "outbound"
for msg in identity.iter_emails(direction="inbound"):
print(msg.subject)
# Iterate only unread emails
for msg in identity.iter_unread_emails():
print(msg.subject)
# Mark messages as read
identity.mark_emails_read([msg.id for msg in identity.iter_unread_emails()])
# Get all emails in a thread (thread_id comes from msg.thread_id)
thread = identity.get_thread(msg.thread_id)
for m in thread.messages:
print(m.subject, m.from_address)
Phone
# Place an outbound call — stream audio over WebSocket
call = identity.place_call(
to_number="+15551234567",
client_websocket_url="wss://your-agent.example.com/ws",
)
print(call.status, call.rate_limit.calls_remaining)
# List calls (paginated)
calls = identity.list_calls(limit=10, offset=0)
for call in calls:
print(call.id, call.direction, call.remote_phone_number, call.status)
# Fetch transcript segments for a call
segments = identity.list_transcripts(calls[0].id)
for t in segments:
print(f"[{t.party}] {t.text}") # party: "local" or "remote"
# Read transcripts across all recent calls
for call in identity.list_calls(limit=10):
segments = identity.list_transcripts(call.id)
if not segments:
continue
print(f"\n--- Call {call.id} ({call.direction}) ---")
for t in segments:
print(f" [{t.party:6}] {t.text}")
# Filter to only the remote party's speech
for t in identity.list_transcripts(calls[0].id):
if t.party == "remote":
print(t.text)
# Search transcripts across a phone number (org-level)
hits = inkbox.phone_numbers.search_transcripts(phone.id, q="refund", party="remote")
for t in hits:
print(f"[{t.party}] {t.text}")
Text Messages (SMS/MMS)
Send and receive SMS/MMS through the identity's assigned phone number.
Outbound SMS rules (read before sending):
- Each sender phone number is rate-limited to 100 recipient sends per rolling 24-hour window. A 3-recipient group message counts as 3 recipient sends. A single accepted send may push usage past the cap; the next capped send returns
429 sender_rate_limited. - A new local number takes ~10-15 minutes for the 10DLC campaign to propagate at the carrier —
phone_number.sms_statusreadspendinguntil then, and sends will return409 sender_sms_pending. - The recipient must have texted
STARTto any number within your organization to opt in. Unknown recipients will fail with403 recipient_not_opted_in; recipients who later sendSTOPflip to403 recipient_opted_out. You can inspect consent state directly viainkbox.sms_opt_ins— see SMS Opt-Ins. - Beta: Group MMS and conversation sends are beta. Some carriers may reject group chats or MMS from 10DLC numbers even when the sender is ready and recipients have opted in.
Customer-managed 10DLC brands and campaigns lift the default per-number cap to the carrier-assigned tier.
# Send SMS/MMS. Returns a queued TextMessage; final delivery state
# arrives via any webhook subscription on the sender's phone number
# whose event_types include the text.* lifecycle events.
sent = identity.send_text(to="+15551234567", text="Hello from Inkbox")
print(sent.id, sent.delivery_status) # SmsDeliveryStatus.QUEUED
# Group MMS uses the same method with a list of recipients.
group = identity.send_text(
to=["+15551234567", "+15557654321"],
text="Hello group",
media_urls=["https://example.com/photo.jpg"],
)
print(group.conversation_id, group.recipients)
# Reply to an existing conversation by UUID. Do not pass "to" with this form.
reply = identity.send_text(
conversation_id=group.conversation_id,
text="Following up in the same conversation.",
)
# List text messages
texts = identity.list_texts(limit=20)
for t in texts:
print(t.remote_phone_number, t.text, t.is_read)
# Filter to unread only
unread = identity.list_texts(is_read=False)
# Get a single text
text = identity.get_text("text-uuid")
print(text.type) # "sms" or "mms"
if text.media: # MMS attachments (temporary signed URLs)
for m in text.media:
print(m.content_type, m.size, m.url)
# List one-to-one conversation summaries; opt into groups explicitly.
convos = identity.list_text_conversations(limit=20, include_groups=True)
for c in convos:
print(c.id, c.participants, c.latest_has_media, c.latest_text)
# Get messages in a specific conversation by remote number or conversation UUID.
msgs = identity.get_text_conversation("+15551234567", limit=50)
# Mark as read
identity.mark_text_read("text-uuid")
identity.mark_text_conversation_read("+15551234567")
# Org-level: search and delete
results = inkbox.texts.search(phone.id, q="invoice", limit=20)
inkbox.texts.update(phone.id, "text-uuid", status="deleted")
SMS Opt-Ins
Per-recipient SMS consent state, keyed by (your org, recipient number). The
registry is updated automatically when recipients text START / STOP to any
of your numbers (source="sms").
Reads — open to admin API keys and Clerk JWT.
from inkbox import SmsOptInStatus
# List the org's consent rows (newest-updated first; server caps limit at 200)
rows = inkbox.sms_opt_ins.list(limit=50)
opted_out = inkbox.sms_opt_ins.list(status=SmsOptInStatus.OPTED_OUT)
# Look up one recipient — 404 → InkboxAPIError if no row exists
row = inkbox.sms_opt_ins.get("+15551234567")
print(row.status, row.source, row.opted_in_at, row.opted_out_at)
Writes — admin-only, and only if your org runs its own active, customer-managed 10DLC
campaign. Orgs on the Inkbox-default campaign share consent state and get a
409 customer_campaign_required on write attempts. Writes record an audit
event with source="api".
# Record consent captured outside of STOP/START (signup form, paper waiver, etc.)
inkbox.sms_opt_ins.opt_in("+15551234567")
# Honor an opt-out collected outside of inbound STOP
inkbox.sms_opt_ins.opt_out("+15551234567")
iMessage
Chat with humans over iMessage through the shared Inkbox router — no
per-identity iMessage number. iMessage is opt-in per identity
(imessage_enabled), and the human always texts first: they
connect by texting connect @<handle> to the router number, after
which the agent can reply into the conversation. Each identity can
send up to 100 iMessages per rolling 24-hour window.
# Opt an identity in (at create time or later).
identity = inkbox.create_identity("my-agent", imessage_enabled=True)
# Resolve the router number at runtime — never hardcode it.
router = inkbox.imessages.get_triage_number()
print(router.number, router.connect_command) # e.g. 'connect @my-agent'
# Once a human has connected and messaged, read and reply.
convos = identity.list_imessage_conversations(limit=20)
msgs = identity.list_imessages(conversation_id=convos[0].id)
identity.send_imessage(
conversation_id=convos[0].id,
text="On it — give me two minutes.",
)
# Who is currently connected? (Disconnected conversations stay readable
# with assignment_status == "released"; sends into them return 409.)
connections = identity.list_imessage_assignments()
# Tapbacks: classic six on send ("custom" is inbound-only, 422 on send);
# a new tapback replaces your previous one on the same message part.
identity.send_imessage_reaction(message_id=msgs[0].id, reaction="like")
# Read receipts, typing indicator, media.
identity.mark_imessage_conversation_read(convos[0].id)
identity.send_imessage_typing(convos[0].id)
upload = identity.upload_imessage_media(
content=open("chart.png", "rb").read(),
filename="chart.png",
content_type="image/png",
)
identity.send_imessage(conversation_id=convos[0].id, media_urls=[upload.media_url])
# Per-identity allow/block rules, interpreted via imessage_filter_mode.
inkbox.imessage_contact_rules.create(
"my-agent", action="block", match_target="+15555550999",
)
Inbound messages, tapbacks, and outbound delivery status arrive via
identity-owned webhook subscriptions — see Webhooks for
the five imessage.* event types.
Credentials
Access credentials stored in the vault through the agent-facing credentials surface. The vault must be unlocked first.
# Unlock the vault (once per session)
inkbox.vault.unlock("my-Vault-key-01!")
identity = inkbox.get_identity("my-agent")
# Discovery — list credentials this identity has access to
for login in identity.credentials.list_logins():
print(login.name, login.payload.username)
for key in identity.credentials.list_api_keys():
print(key.name, key.payload.access_key)
# Access by UUID — returns the typed payload directly
login = identity.credentials.get_login("secret-uuid") # → LoginPayload
api_key = identity.credentials.get_api_key("secret-uuid") # → APIKeyPayload
ssh_key = identity.credentials.get_ssh_key("secret-uuid") # → SSHKeyPayload
# Generic access
secret = identity.credentials.get("secret-uuid") # → DecryptedVaultSecret
Vault Management
Manage the encrypted vault at the org level. Access via inkbox.vault.
# Get vault metadata (key counts, secret counts)
info = inkbox.vault.info()
print(info.secret_count, info.key_count)
# Initialize a new vault (creates primary key + recovery keys)
result = inkbox.vault.initialize("my-Vault-key-01!")
for recovery_key in result.recovery_keys:
print(recovery_key.recovery_code) # save these immediately
# Rotate the vault password
inkbox.vault.update_key("new-Vault-key-02!", current_vault_key="my-Vault-key-01!")
# Rotate using a recovery code (if primary key is lost)
inkbox.vault.update_key("new-Vault-key-02!", recovery_code="recovery-code-here")
# List vault keys
keys = inkbox.vault.list_keys() # all keys
primary_keys = inkbox.vault.list_keys(key_type="PRIMARY")
recovery_keys = inkbox.vault.list_keys(key_type="RECOVERY")
# List secrets (metadata only — no encrypted payloads)
secrets = inkbox.vault.list_secrets()
logins = inkbox.vault.list_secrets(secret_type="login")
# Delete a secret
inkbox.vault.delete_secret("secret-uuid")
# Unlock the vault for decryption (returns an UnlockedVault)
unlocked = inkbox.vault.unlock("my-Vault-key-01!")
secret = unlocked.get_secret("secret-uuid")
print(secret.name, secret.payload)
Access control
Control which identities can access which secrets.
# List access rules for a secret
rules = inkbox.vault.list_access_rules("secret-uuid")
for rule in rules:
print(rule.identity_id)
# Grant an identity access to a secret
inkbox.vault.grant_access("secret-uuid", "identity-uuid")
# Revoke access
inkbox.vault.revoke_access("secret-uuid", "identity-uuid")
Identity Secret Management
Manage vault secrets scoped to a specific identity. These methods create secrets and automatically grant the identity access.
from inkbox.vault.models import LoginPayload, APIKeyPayload
identity = inkbox.get_identity("my-agent")
# Create a secret and auto-grant this identity access
secret = identity.create_secret(
name="CRM Login",
payload=LoginPayload(username="bot@crm.com", password="s3cret"),
description="CRM service account",
)
# Fetch and decrypt a secret
decrypted = identity.get_secret(secret.id)
print(decrypted.payload.username)
# Delete a secret
identity.delete_secret(secret.id)
# Revoke this identity's access (without deleting the secret)
identity.revoke_credential_access(secret.id)
TOTP (one-time passwords)
Add, remove, and generate TOTP codes for login secrets.
# Add TOTP to a login secret (accepts otpauth:// URI or TOTPConfig)
identity.set_totp(secret.id, "otpauth://totp/Example:user?secret=JBSWY3DPEHPK3PXP&issuer=Example")
# Generate the current TOTP code
code = identity.get_totp_code(secret.id)
print(code.code, code.expires_in)
# Remove TOTP from a secret
identity.remove_totp(secret.id)
Org-level Messages and Threads
Access messages and threads directly without going through an identity. Useful for org-wide operations.
# List messages for a mailbox (paginated automatically)
for msg in inkbox.messages.list("abc@inkboxmail.com"):
print(msg.subject)
# Get a single message with full body
detail = inkbox.messages.get("abc@inkboxmail.com", "message-uuid")
print(detail.body_text)
# Send a message from a mailbox
inkbox.messages.send(
"abc@inkboxmail.com",
to=["user@example.com"],
subject="Hello",
body_text="Hi there!",
)
# Update message flags
inkbox.messages.update_flags("abc@inkboxmail.com", "message-uuid", is_read=True)
inkbox.messages.mark_read("abc@inkboxmail.com", "message-uuid")
inkbox.messages.mark_unread("abc@inkboxmail.com", "message-uuid")
inkbox.messages.star("abc@inkboxmail.com", "message-uuid")
inkbox.messages.unstar("abc@inkboxmail.com", "message-uuid")
# Delete a message
inkbox.messages.delete("abc@inkboxmail.com", "message-uuid")
# Get a temporary signed URL for an attachment
attachment = inkbox.messages.get_attachment("abc@inkboxmail.com", "message-uuid", "report.pdf")
print(attachment["url"])
# List threads (paginated automatically)
for thread in inkbox.threads.list("abc@inkboxmail.com"):
print(thread.subject, thread.message_count)
# Get a thread with all messages
thread = inkbox.threads.get("abc@inkboxmail.com", "thread-uuid")
# Delete a thread
inkbox.threads.delete("abc@inkboxmail.com", "thread-uuid")
Org-level Calls and Transcripts
Access calls and transcripts directly. Access via inkbox.calls and inkbox.transcripts.
# List calls for a phone number
calls = inkbox.calls.list("phone-number-uuid", limit=10)
for call in calls:
print(call.id, call.direction, call.status)
# Get a single call
call = inkbox.calls.get("phone-number-uuid", "call-uuid")
# Place an outbound call
call = inkbox.calls.place(
from_number="phone-number-uuid",
to_number="+15551234567",
client_websocket_url="wss://example.com/ws",
)
# List transcript segments for a call
segments = inkbox.transcripts.list("phone-number-uuid", "call-uuid")
for t in segments:
print(f"[{t.party}] {t.text}")
Org-level Mailboxes
Mailboxes are provisioned atomically by inkbox.create_identity(...)
and removed by identity.delete() (cascade). The inkbox.mailboxes
surface is read + update + search only.
# List all mailboxes in the organisation
mailboxes = inkbox.mailboxes.list()
# Get a specific mailbox
mailbox = inkbox.mailboxes.get("abc-xyz@inkboxmail.com")
print(mailbox.email_address)
print(mailbox.sending_domain) # bare domain the mailbox sends from
print(mailbox.agent_identity_id) # non-null for live customer mailboxes (1:1 invariant)
# Update filter mode. display_name has moved to the identity — set
# it via identity.update(display_name=...). The mailbox PATCH
# endpoint hard-rejects display_name with a 422. To attach a webhook
# receiver, see "Webhooks" below.
inkbox.mailboxes.update(mailbox.email_address, filter_mode="whitelist") # admin-scoped key only
# Full-text search across messages in a mailbox
results = inkbox.mailboxes.search(mailbox.email_address, q="invoice", limit=20)
for msg in results:
print(msg.subject, msg.from_address)
# To remove a mailbox, delete its owning identity (cascades to the
# linked mailbox AND tunnel; revokes scoped API keys):
inkbox.get_identity("support-agent").delete()
Custom Sending Domains
If your org has registered custom sending domains in the console, list them and (admin-only) set the org default. New mailboxes inherit the org default unless you pass sending_domain to create_identity. Domain registration, DNS records, verification, DKIM rotation, and deletion stay in the console.
from inkbox import SendingDomainStatus
# List custom sending domains for the org (optionally filter by status)
verified = inkbox.domains.list(status=SendingDomainStatus.VERIFIED)
for d in verified:
print(d.id, d.domain, d.status, d.is_default)
# Set the org default — admin-scoped API key only.
# Returns the bare new default domain name (or None when reverted to platform).
new_default = inkbox.domains.set_default("mail.acme.com")
# Pass the platform domain (e.g. "inkboxmail.com" in prod) to revert.
inkbox.domains.set_default("inkboxmail.com") # -> None
Org-level Phone Numbers
Read, search, and release phone numbers org-wide via inkbox.phone_numbers. Provisioning still goes through an identity — pass agent_handle so the new number is bound to it from the start.
# List all phone numbers in the organisation
numbers = inkbox.phone_numbers.list()
# Get a specific phone number by ID
number = inkbox.phone_numbers.get("phone-number-uuid")
# Provision a new number
number = inkbox.phone_numbers.provision(agent_handle="sales-bot") # local by default
in_ny = inkbox.phone_numbers.provision(agent_handle="sales-bot", state="NY")
# Update incoming call behaviour
inkbox.phone_numbers.update(
number.id,
incoming_call_action="webhook",
incoming_call_webhook_url="https://example.com/calls",
)
inkbox.phone_numbers.update(
number.id,
incoming_call_action="auto_accept",
client_websocket_url="wss://example.com/ws",
)
# Full-text search across transcripts
hits = inkbox.phone_numbers.search_transcripts(number.id, q="refund", party="remote")
for t in hits:
print(f"[{t.party}] {t.text}")
# Release a number
inkbox.phone_numbers.release(number.id)
Tunnels
Bring a local Python process online at a public https://{name}.inkboxwire.com URL via outbound HTTP/2. No inbound port to open, no static IP needed. POSIX only.
with Inkbox(api_key="ApiKey_...") as inkbox:
# Forward to a local HTTP server (edge mode — Inkbox terminates TLS)
listener = inkbox.tunnels.connect(
name="my-app",
forward_to="http://127.0.0.1:8080",
)
print(listener.public_url) # https://my-app.inkboxwire.com
listener.wait() # blocks until close()/Ctrl-C
# Or forward to an in-process ASGI app (FastAPI / Starlette / yours)
listener = inkbox.tunnels.connect(name="my-app", forward_to=fastapi_app)
# Passthrough TLS — tls_mode is fixed at identity-create time:
inkbox.create_identity("my-app-pt", tunnel={"tls_mode": "passthrough"})
listener = inkbox.tunnels.connect(
name="my-app-pt",
forward_to="http://127.0.0.1:8080",
)
Async variant (serve_forever() / aclose()) is available for callers already inside an event loop. Pick one pair; don't mix wait/close with the async APIs.
Tunnels are provisioned atomically by inkbox.create_identity(...);
there is no standalone create / delete / restore /
rotate_secret surface. Read + edit on the resource:
inkbox.tunnels.list()
inkbox.tunnels.get("tunnel-uuid")
inkbox.tunnels.update("tunnel-uuid", metadata={"team": "gtm"})
# Passthrough only:
inkbox.tunnels.sign_csr("tunnel-uuid", csr_pem=csr_bytes)
Data-plane authentication uses the same api_key the Inkbox client
was constructed with — admin-scoped or identity-scoped (matching the
tunnel's identity). Mint a per-agent scoped key via
inkbox.api_keys.create(scoped_identity_id=...). There is no
per-tunnel connect secret to rotate. State (passthrough cert/key,
cached tunnel id) lives under ~/.inkbox/tunnels/{name}/; treat it
like an SSH key dir. forward_to is loopback-only by default; pass
allow_remote_forwarding=True after reviewing the SSRF tradeoff.
Webhooks
Webhook delivery uses a dedicated subscription resource. Each subscription names exactly one owner (a mailbox, a phone number, or an agent identity for iMessage), one HTTPS destination URL, and a non-empty subset of the catalog's event types. Multiple subscriptions on the same owner fan out independently.
The one exception is phone.incoming_call, which is a synchronous
control-plane callback (the response body decides whether Inkbox
answers). That URL still lives on the phone-number resource as
incoming_call_webhook_url.
Subscribing to mail, text, or iMessage events
# Mail subscription: pick the message.* events you want.
inkbox.webhooks.subscriptions.create(
mailbox_id=mailbox.id,
url="https://example.com/hook",
event_types=["message.received", "message.bounced"],
)
# Text subscription: pick the text.* events you want.
inkbox.webhooks.subscriptions.create(
phone_number_id=number.id,
url="https://example.com/texts",
event_types=[
"text.received",
"text.sent",
"text.delivered",
"text.delivery_failed",
"text.delivery_unconfirmed",
],
)
# iMessage subscription: owned by the agent identity (the shared
# pool lines aren't org resources).
inkbox.webhooks.subscriptions.create(
agent_identity_id=identity.id,
url="https://example.com/imessage",
event_types=[
"imessage.received",
"imessage.reaction_received",
"imessage.sent",
"imessage.delivered",
"imessage.delivery_failed",
],
)
# List, update, remove.
subs = inkbox.webhooks.subscriptions.list(mailbox_id=mailbox.id)
inkbox.webhooks.subscriptions.update(subs[0].id, url="https://new/hook")
inkbox.webhooks.subscriptions.delete(subs[0].id)
Available event types:
| Channel | event_type values |
|---|---|
message.received, message.sent, message.forwarded, message.delivered, message.bounced, message.failed |
|
| Phone text | text.received, text.sent, text.delivered, text.delivery_failed, text.delivery_unconfirmed |
| iMessage | imessage.received, imessage.reaction_received, imessage.sent, imessage.delivered, imessage.delivery_failed |
Server-side validation: exactly one of mailbox_id /
phone_number_id / agent_identity_id must be set; event_types
must be non-empty and distinct; every event type must belong to the
owner's channel (mailbox -> message.*, phone number -> text.*,
agent identity -> imessage.*). On create the SDK mirrors the
structural checks (XOR owner, non-empty, distinct, no
phone.incoming_call) plus the message. / text. / imessage.
prefix check, so most shape mistakes surface as ValueError before
the request leaves the client. The server remains authoritative for the exact event-name
enum, so a typo with a valid prefix (e.g. message.received_typo)
passes the SDK's check and is rejected as 422 by the server. On
update the SDK mirrors the non-empty / distinct /
no-phone.incoming_call checks; channel coherence is deferred to the
server because the SDK doesn't know the owner FK from a sub_id alone.
Incoming-call webhooks (still per-number)
# Route incoming calls to a webhook. The response body controls call routing.
inkbox.phone_numbers.update(
number.id,
incoming_call_action="webhook",
incoming_call_webhook_url="https://example.com/calls",
)
Wire shapes
Every mail and text payload uses the standard {event_type, timestamp, data} envelope. data["contacts"] (mail and text) and
data["agent_identities"] are always present, possibly empty.
agent_identities mirrors contacts but matches active agent
identities in the same org. On mail, each list entry carries a
bucket: "from" | "to" | "cc" | "bcc" plus address; receivers
should pair to the source field by (bucket, address).
data["message"]["bcc_addresses"] is populated only on outbound
events.
Phone-text payloads carry several fields for group sends:
text_message["recipients"]--Noneon inbound, a one-element list on outbound 1:1, multiple entries on group outbound.text_message["remote_phone_number"]--Noneon group outbound (the per-recipient state is inrecipients[]).data["recipient_phone_number"]-- set on outbound group lifecycle events, names the recipient the event is about.Noneon inbound and on 1:1 outbound.
The inbound-call payload is flat -- no envelope -- and carries
contacts: list[WebhookContact] and agent_identities: list[WebhookAgentIdentity] at the top level.
Receiving webhooks (typed)
The SDK exports TypedDict wire shapes for every payload. Pair verify_webhook with cast(TextWebhookPayload, json.loads(body)) and discriminate on event_type:
import json
from typing import cast
from inkbox import (
MailWebhookPayload,
PhoneIncomingCallWebhookPayload,
TextWebhookPayload,
verify_webhook,
)
# FastAPI
@app.post("/hooks/mail")
async def mail_hook(request: Request):
raw_body = await request.body()
if not verify_webhook(payload=raw_body, headers=request.headers, secret="whsec_..."):
raise HTTPException(status_code=403)
payload = cast(MailWebhookPayload, json.loads(raw_body))
for match in payload["data"]["contacts"]:
logger.info(
"%s %s -> %s (%s)",
match["bucket"], match["address"], match["name"], match["id"],
)
@app.post("/hooks/text")
async def text_hook(request: Request):
raw_body = await request.body()
if not verify_webhook(payload=raw_body, headers=request.headers, secret="whsec_..."):
raise HTTPException(status_code=403)
payload = cast(TextWebhookPayload, json.loads(raw_body))
match payload["event_type"]:
case "text.delivery_failed":
msg = payload["data"]["text_message"]
recipient = payload["data"]["recipient_phone_number"] or msg["remote_phone_number"]
logger.error(
"SMS to %s failed: %s (%s)",
recipient, msg["error_code"], msg["error_detail"],
)
case "text.delivered":
# delivery_status, sent_at, delivered_at are all populated.
...
case "text.received":
for contact in payload["data"]["contacts"]:
logger.info("inbound from known contact %s", contact["id"])
for agent in payload["data"]["agent_identities"]:
logger.info("inbound from agent identity %s", agent["agent_handle"])
Wire shapes are intentionally snake_case (the raw JSON body, not the SDK's parsed dataclasses) so json.loads(body) round-trips into the TypedDict without a transformer. Enum-valued fields like direction, status, and delivery_status are Literal[...] string unions rather than the SDK's StrEnums — json.loads produces bare strings, and Literal unions narrow cleanly under mypy / pyright.
Whoami
# Check the authenticated caller's identity
info = inkbox.whoami()
print(info.auth_type) # "api_key" or "jwt"
print(info.organization_id)
# Narrow by auth type
if isinstance(info, inkbox.WhoamiApiKeyResponse):
print(info.key_id, info.label)
elif isinstance(info, inkbox.WhoamiJwtResponse):
print(info.email, info.org_role)
Signing Keys
# Create or rotate the org-level webhook signing key (plaintext returned once)
key = inkbox.create_signing_key()
print(key.signing_key) # save this immediately
Verifying Webhook Signatures
Use verify_webhook to confirm that an incoming request was sent by Inkbox.
from inkbox import verify_webhook
# FastAPI
@app.post("/hooks/mail")
async def mail_hook(request: Request):
raw_body = await request.body()
if not verify_webhook(
payload=raw_body,
headers=request.headers,
secret="whsec_...",
):
raise HTTPException(status_code=403)
...
# Flask
@app.post("/hooks/mail")
def mail_hook():
raw_body = request.get_data()
if not verify_webhook(
payload=raw_body,
headers=request.headers,
secret="whsec_...",
):
abort(403)
...
Examples
Runnable example scripts are available in the examples/python directory:
| Script | What it demonstrates |
|---|---|
register_agent_identity.py |
Create an identity with a linked mailbox and phone number |
agent_send_email.py |
Send an email and a threaded reply |
read_agent_messages.py |
List messages and threads |
create_agent_mailbox.py |
Create, update, search, and delete a mailbox |
create_agent_phone_number.py |
Provision, update, and release a number |
list_agent_phone_numbers.py |
List all phone numbers in the org |
read_agent_calls.py |
List calls and print transcripts |
receive_agent_email_webhook.py |
Register and delete a mailbox webhook |
receive_agent_call_webhook.py |
Register, update, and delete a phone webhook |
License
MIT
Project details
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