Interactive Help Desk ticket system CLI using data structures
Project description
Interactive Help Desk CLI
A simple, educational command-line interface (CLI) for managing help desk tickets using classic data structures (LinkedList, Stack, Queue, PriorityQueue).
Installation
pip install interactive-helpdesk-cli
Or from source:
python -m pip install --upgrade pip
python -m pip install .
Usage
After installation, the helpdesk command will be available in your shell.
helpdesk --help
Example workflow:
helpdesk create --description "Parent ticket" --priority high
helpdesk create --description "Child ticket" --priority medium --parent 1
helpdesk analytics
helpdesk process
helpdesk close 1
helpdesk check 2
helpdesk close 2
helpdesk history
helpdesk undo
Development
- Run locally without installing:
python helpdesk.py --help
- Build a distribution:
python -m pip install build twinepython -m buildtwine check dist/*twine upload dist/*(requires PyPI credentials)
License
MIT
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