langchain-ictcontact

LangChain tools for driving ICTContact — a multi-tenant contact center and predictive dialer — and its hosted edition ICTDialer.com. They run the same framework, so this package drives either one. Let an agent start, stop and monitor outbound campaigns.

Install

pip install langchain-ictcontact

Tools

list_campaigns, get_campaign_status, get_campaign_summary, get_campaign_result, start_campaign, stop_campaign, add_contact_to_campaign — bundled by ICTContactToolkit.

Usage

from langchain_ictcontact import ICTContactToolkit

toolkit = ICTContactToolkit.from_credentials(
    base_url="https://your-ictcontact-server", api_token="...",  # or username=..., password=...
)
tools = toolkit.get_tools()
# pass `tools` to any LangChain agent

The tools are a client for an ICTContact / ICTDialer server, so they need a reachable install and an API-enabled account (a Bearer API token, or an API username and password). start_campaign begins live outbound calling, so gate it as you see fit.

Built and maintained by ICT Innovations — the team behind ICTContact, ICTDialer, ICTFax and ICTPBX.