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llm-fragments-zohoticket

LLM plugin for pulling ticket conversations from Zoho Desk.

Installation

llm install llm-fragments-zohoticket

Setting Up Zoho Desk API Credentials

  1. Create a Self Client
    Go to the Zoho API Console and create a Self Client to obtain your client_id and client_secret.

  2. Retrieve Your Organisation ID
    In the Zoho Desk interface, navigate to:
    Settings > Developer Space > APIs > API Authentication
    to find your organisation_id.

  3. Set Environment Variables
    Add the following to your environment:

    • ZOHODESK_CLIENT_ID – Your Zoho API client_id
    • ZOHODESK_CLIENT_SECRET – Your Zoho API client_secret
    • ZOHODESK_ORG_ID – Your Zoho Desk organisation_id

Usage

llm -f zohoticket:12345678 "summarize this conversation."

Metadata

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