nsupp REST SDK — Python
Typed, dependency-free client for the nsupp /cof/v1 REST API (Python 3.8+, stdlib only).
Handles HTTP Basic auth + X-Cof-Tier, unwraps the { error, data } envelope, raises NsuppError on failures, and gives you a website-scoped helper. Every endpoint is reachable — common ones as methods, the rest via request().
Install
pip install nsupp-rest
Quickstart
from nsupp import Client, NsuppError
nsupp = Client(
identifier="nsupp_pk_…",
secret="…",
tier="plugin",
website_id="8f3c1d…",
# base_url="https://api.nsupp.com/cof",
)
site = nsupp.website()
website = site.get()
convos = site.list_conversations(page=1)
site.send_message("session_1", "Hi 👋 — how can we help?")
# Connected-channel delivering replies (ticket / mail / marketplace / review):
site.email_reply("session_1", "Thanks — your order ships today.")
site.marketplace_reply("session_2", "It ships within 24 hours.")
site.review_reply("session_3", "Thank you for the feedback!")
try:
site.get_conversation("missing")
except NsuppError as e:
print(e.status, e.code, str(e))
# Escape hatch — any endpoint:
site.request("POST", "/helpdesk/article/a_1/alternate", body={"alternate_article_id": "a_2"})
Run the self-test: python3 -m unittest discover -s tests.
License
Licensed under the Apache License 2.0.
"nsupp" and the nsupp logo are trademarks of Asindie, Inc. The license grants no trademark rights — see the trademark policy for what use is permitted.
1 maintainer
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