Configuration

To configure mobile stages:

• Go to Field Service > Configuration > Stages.

• Enable Display in Mobile for stages that should appear in the mobile app.

• Enable Display in Odoo for stages that should appear on FSM orders in Odoo.

• Assign a server action on stages that require automated updates.

To configure automated actions tied to stage sequences, adjust the domain on each automation under Settings > Technical > Automation > Automated Actions.

To configure mobile features:

• Go to Field Service > Configuration > FSM Mobile Features.

• Select installed modules for the dynamic mobile menu.

• Activate a feature mapping record and assign security groups per feature line.

Usage

1. Open the Field Service application.

2. Under Configuration, open FSM Mobile Features.

3. Select installed modules and feature lines for the mobile menu.

4. Assign security groups to control which features each user can access.

5. Activate the desired feature mapping record.

Portal users can access allowed features and attachments according to the configured security rules and settings for stock move visibility and updates.

{
  "jsonrpc": "2.0",
  "method": "call",
  "params": {
    "order_id": 12,
    "order": {"stage_id": 5, "resolution": "Done"},
    "clocks": [
      {
        "stage_id": 6,
        "start_datetime": "2026-07-24 15:00:00",
        "duration": 0.5,
        "total_duration": 1.0
      }
    ],
    "signature": {
      "signed_by": "Jane Doe",
      "signature": "<base64 png>"
    }
  }
}

{
  "params": {
    "since": "2026-07-24 00:00:00",
    "limit": 80,
    "offset": 0
  }
}

Bug Tracker

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed feedback.

Do not contact contributors directly about support or help with technical issues.

Credits