Allows to relate helpdesk tickets with knowledge document pages
Table of contents
Configuration
No configuration needed for this module.
Usage
Ticket tags can be linked to document pages.
Document pages can be search through a smart button from ticket form view.
If the given ticket is tagged with tags that are themselves related to document pages, those pages will be listed in a new window when clicking on the “Document Page” search button
The magnifying glass button from the tree view allows to open up each document page to check on them.
Known issues / Roadmap
There are no issues for the moment.
Bug Tracker
Bugs are tracked on GitLab Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smashing it by providing a detailed and welcomed feedback.
Do not contact contributors directly about support or help with technical issues.
Credits
Contributors
-
Álvaro Mellado <alvaro.mellado@somit.coop>
José Robles <jose.robles@somit.coop>
-
Gerard Funosas <gerard.funosas@somconnexio.coop>
Maintainers
This module is maintained by the OCA.
OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
1 maintainer
Metadata
1 maintainer
Release files for odoo-addon-helpdesk-ticket-document-pages 17.0.1.0.0
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Built distribution (wheel)
| File | Interpreter | ABI | Platform | Reset |
|---|---|---|---|---|
| odoo_addon_helpdesk_ticket_document_pages-17.0.1.0.0-py3-none-any.whl | Python 3 | none | any | Details |
Release files / odoo_addon_helpdesk_ticket_document_pages-17.0.1.0.0-py3-none-any.whl
| Download URL | odoo_addon_helpdesk_ticket_document_pages-17.0.1.0.0-py3-none-any.whl |
|---|---|
| Size | 139.7 kB |
| Tags | Python 3 |
|
SHA-256 checksum How to use checksums |
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BLAKE2b-256 checksum How to use checksums |
f9b88df03e2e4f4ce15c34bbe647263d9294fa28f2091533757defc03c2e7374
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| Upload date | |
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Uploaded using Trusted Publishing? What is trusted publishing? |
No |
| Uploaded via |
twine/6.1.0 CPython/3.12.0
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Security for odoo-addon-helpdesk-ticket-document-pages 17.0.1.0.0
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