Mail Whatsapp Gateway
This module allows to respond whatsapp chats.
This way, a group of users can respond customers or any other set of partners in an integrated way.
Table of contents
Configuration
First steps
You need to create a WhatsApp Business Account (WABA), a Meta App and define a phone number. You can follow this steps.
If you create a test Business Account, passwords will change every 24 hours.
In order to make the webhook accessible, the system must be public.
Configure the gateway
Once you have created the Meta App, you need to add the gateway and webhook. In order to make it you must follow this steps:
Access Settings > Emails > Mail Gateway
Create a Gateway of type WhatsApp
Use the Meta App authentication key as Token field
Use the Meta App Phone Number ID as Whatsapp from Phone field
Use the Meta Account Business ID as Whatsapp account field (only if you need sync templates)
Write your own Webhook key
Use the Application Secret Key on Whatsapp Security Key. It will be used in order to validate the data
Press the Integrate Webhook Key. In this case, it will not integrate it, we need to make it manually
Copy the webhook URL
Access Facebook Apps website
Access your App then Whatsapp > Configuration
Create your webhook using your URL and put the Whatsapp Security Key as validation Key
Administer the Webhook and activate the messages webhook
Usage
Access Gateway
Wait until someone starts a conversation.
Now you will be able to respond and receive messages to this person.
Known issues / Roadmap
WhatsApp templates
Add support for Variables
Add support for Buttons
Bug Tracker
Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed feedback.
Do not contact contributors directly about support or help with technical issues.
Credits
Contributors
Olga Marco <olga.marco@creublanca.es>
Enric Tobella <etobella@creublanca.es>
-
Carlos Lopez
Other credits
This work has been funded by AEOdoo (Asociación Española de Odoo - https://www.aeodoo.org)
Maintainers
This module is maintained by the OCA.
OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.
This module is part of the OCA/social project on GitHub.
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
1 maintainer
Release files for odoo-addon-mail-gateway-whatsapp 18.0.2.1.7
For a detailed explanation of source distributions (sdists) and built distributions (wheels), please see the package formats documentation.
Built distribution (wheel)
| File | Interpreter | ABI | Platform | Reset |
|---|---|---|---|---|
| odoo_addon_mail_gateway_whatsapp-18.0.2.1.7-py3-none-any.whl | Python 3 | none | any | Details |
Release files / odoo_addon_mail_gateway_whatsapp-18.0.2.1.7-py3-none-any.whl
| Download URL | odoo_addon_mail_gateway_whatsapp-18.0.2.1.7-py3-none-any.whl |
|---|---|
| Size | 104.7 kB |
| Tags | Python 3 |
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