Helpdesk Subtag
There is a need to be able to define subtags for helpdesk tickets. So this module adds the functionality to create a tag tree in order to be able to select more specifically what kind of tickets are you handling.
Table of contents
Configuration
No configuration needed for this module.
Usage
To use this module, you need to go to Helpdesk -> Configuration -> Tags and create a new tag with its main_tag_id. Then, assign the subtags to each ticket.
Known issues / Roadmap
There are no issues for the moment.
Bug Tracker
Bugs are tracked on GitLab Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smashing it by providing a detailed and welcomed feedback.
Do not contact contributors directly about support or help with technical issues.
Credits
Contributors
-
José Robles <jose.robles@somit.coop>
Álvaro García <alvaro.garcia@somit.coop>
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Gerard Funosas <gerard.funosas@somconnexio.coop>
Maintainers
This module is maintained by the OCA.
OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
1 maintainer
Metadata
1 maintainer
Release files for odoo12-addon-helpdesk-ticket-subtags 12.0.0.1.1
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Source distribution (sdist)
| File | Size | Uploaded | Provenance | |
|---|---|---|---|---|
| odoo12-addon-helpdesk_ticket_subtags-12.0.0.1.1.tar.gz | 24.0 kB | Without provenance | Details |
Built distribution (wheel)
| File | Interpreter | ABI | Platform | Reset |
|---|---|---|---|---|
| odoo12_addon_helpdesk_ticket_subtags-12.0.0.1.1-py3-none-any.whl | Python 3 | none | any | Details |
Total release size: 50.6 kB
Security for odoo12-addon-helpdesk-ticket-subtags 12.0.0.1.1
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