Skip to main content

Add option to forward messages

Project description

.. image:: https://img.shields.io/badge/licence-AGPL--3-blue.svg
:target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
:alt: License: AGPL-3

===============
Message forward
===============

This module was written to extend the functionality of mails to support
forwarding them to another contact or database object.

* **To another object of the database:** All its followers are notified
according to their settings.

* **To other contacts:** They recieve the forwarded message according to the
usual notification rules of Odoo.

Configuration
=============

When installed, this module allows forwarding to a limited selection of
database models, that will get automatically updated when you install other
modules.

This list can be customized by a user that has *Technical Features* permission.
To do it:

* Go to *Settings > Technical > Database Structure > Referenceable Models*.

* Any model there with *Mail forward target* enabled will appear in the list of
models that can get forwarded messages.

* If you want to *remove* a model from the list, it's usually better to just
*disable* its check box instead of deleting it, because that record might
be used by other modules.

Usage
=====

To use this module, you need to:

* Go to any view that has a message thread.
* Press *Forward* (the button with a curved arrow pointing to the right).
* Modify the subject if you wish.
* If you want to forward the message to an *object*, choose it from the
selector.
* If you want to forward the message to some partner(s), add them in the
selector.
* Modify the message if you want.
* Add attachments if you want.
* If the message contains attachments, you can turn on the *Move attachments*
option, and those will get attached to the new object.

You will need to install the *document* module and have at least *User*
permissions for *Knowledge* to see the effect.

.. info::
Technical note: Internally, forwarded messages are modified copies of
original ones, but attachments are references to the exact originals to
avoid duplicating disk space. Keep that in mind when managing permissions.

.. image:: https://odoo-community.org/website/image/ir.attachment/5784_f2813bd/datas
:alt: Try me on Runbot
:target: https://runbot.odoo-community.org/runbot/205/8.0

For further information, please visit:

* https://www.odoo.com/forum/help-1

Bug Tracker
===========

Bugs are tracked on `GitHub Issues <https://github.com/OCA/social/issues>`_. In
case of trouble, please check there if your issue has already been reported. If
you spotted it first, help us smashing it by providing a detailed and welcomed
feedback `here
<https://github.com/OCA/social/issues/new?body=module:%20mail_forward%0Aversion:%208.0.7.0.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.


Credits
=======

Contributors
------------

* Jairo Llopis <j.llopis@grupoesoc.es>

Maintainer
----------

.. image:: https://odoo-community.org/logo.png
:alt: Odoo Community Association
:target: https://odoo-community.org

This module is maintained by the OCA.

OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.

To contribute to this module, please visit http://odoo-community.org.


Project details


Download files

Download the file for your platform. If you're not sure which to choose, learn more about installing packages.

Source Distributions

No source distribution files available for this release.See tutorial on generating distribution archives.

Built Distribution

If you're not sure about the file name format, learn more about wheel file names.

File details

Details for the file odoo8_addon_mail_forward-8.0.7.0.0.99.dev32-py2-none-any.whl.

File metadata

File hashes

Hashes for odoo8_addon_mail_forward-8.0.7.0.0.99.dev32-py2-none-any.whl
Algorithm Hash digest
SHA256 9a9bb883ad4a4f89350337f46b774942c006c58f6c56dc8c750df2ac8a97fa8d
MD5 7645dfa70abc6af80aad832c3f8d2cbc
BLAKE2b-256 0d7d107328339953af755bc1b577ef1131ff6b427c3d312d2640f2d2e8f8a509

See more details on using hashes here.

Supported by

AWS Cloud computing and Security Sponsor Datadog Monitoring Depot Continuous Integration Fastly CDN Google Download Analytics Pingdom Monitoring Sentry Error logging StatusPage Status page