Configuration

To configure this module, you need to:

• go to Settings/Technical/Email/Subtypes

• open the subtype for which you want to change the notification

• select an email template

• within the email template, object refers to the notification, from there you have access to the message the notification is for via ${object.message_id}, to the partner who is to be notified via ${object.partner_id} and indirectly to the record the message is about via ${object.record}. To generate links to the record, use ${object.record_access_link}.

Also have a look at the template assigned by default to the discussion subtype for the minimal fields you should set.

Usage

For further information, please visit:

• https://www.odoo.com/forum/help-1

Bug Tracker

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smashing it by providing a detailed and welcomed feedback here.

Credits

Maintainer

This module is maintained by the OCA.

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.

To contribute to this module, please visit https://odoo-community.org.