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Use Tasks to support Issue resolution reports

Project description

Support for the use case where solving an Issue means a Task should be done, such as an on site visit, and a report must be made to document the work done. This is a common scenario in technical field services.

The Issue form already has a “Task” field, allowing to create a Task related to an Issue. This module adds some usability improvements:

  • “Create Task” button on the Issue form

  • Automaticaly Close the Issue when the Task is Closed

  • Automatically Cancel the Task when Issue is Cancelled

  • Make the Task also visible to all followers of the related Issue

Project details


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