Sure Petcare for Home Assistant

A custom Home Assistant integration for Sure Petcare (SureHub) connected pet devices — cat/pet flaps, feeders, water stations and the hub — with a focus on full device coverage and automation-friendly features the built-in integration doesn't offer.

Unofficial & unaffiliated. This project is not affiliated with, endorsed by, or supported by Sure Petcare / SureHub. It talks to the same cloud API the official apps use. The API is undocumented and may change at any time.

Status

🚧 Early development. The integration is being built and is not yet ready for production use. User documentation lives in the project wiki.

Why another integration?

The built-in Home Assistant integration covers presence, locks and battery, but leaves a lot on the table. This project aims to expose the complete device range and turn the data into things you can actually automate around:

• Feeder food weight & consumption, water-station drinking data
• Curfew as editable schedule entities, full lock-mode control
• Per-pet indoor/outdoor permissions
• Long-term statistics (food eaten, water drunk, time outside)
• First-class events & device triggers with rich, actionable notifications (including your pet's photo)
• An Emergency Unlock safety feature (see below)

See the project wiki for the full feature catalog and guides.

Supported devices

Emergency Unlock 🚨

A safety feature that force-opens every flap during an emergency — clearing manual locks, curfew, and per-pet indoor-only restrictions in one action — so pets can get out. Designed to be tied to a smoke / CO / security-alarm trigger, with the previous state restored automatically afterward.

⚠️ This is cloud-dependent and not instant. If your internet or the SureHub cloud is down, it will not fire. Treat it as a best-effort assist, not your pets' only escape route in a fire. Pair it with a local measure (a cracked window, the flap's physical unlock or fail-safe setting).

Installation

Installation details will be finalized when the first release is published.

Planned: install via HACS as a custom repository, then add the integration from Settings → Devices & Services.

Configuration

The integration is configured entirely through the UI (config flow):

1. Settings → Devices & Services → Add Integration → Sure Petcare
2. Enter your Sure Petcare email and password.

Your credentials are stored securely by Home Assistant and used to keep the connection alive automatically — you won't be asked to sign in again unless you change your Sure Petcare password.

Documentation

User documentation — installation, configuration, supported entities, the Emergency Unlock guide and FAQ — lives in the project wiki.

Disclaimer

This is a hobby project provided "as is", without warranty of any kind. It relies on an undocumented cloud API; functionality may break if that API changes. Use at your own risk, and never rely on it as a sole safety mechanism for your pets.

Contributing

Issues and pull requests are welcome. Please open an issue to discuss significant changes before submitting a PR.

Credits & acknowledgements

This project stands on the shoulders of the wider Sure Petcare community. Huge thanks to:

• Sure Petcare / SureHub — for the devices and the cloud service this integration talks to.
• benleb/surepy & benleb/sureha — the original Python client and Home Assistant work that mapped much of the API.
• Home Assistant core surepetcare — the built-in integration and its contributors.
• FredrikM97/py-surepetcare & FredrikM97/hass-surepetcare — a modern client and integration whose design patterns informed this one.
• Sickboy78/ioBroker.sureflap — a feature-complete ioBroker adapter and an excellent behavioural reference.
• fabieu/surehub-api — additional API documentation.

License

Released under the MIT License.