PyTrengo
PyTrengo is a lightweight Python client for the Trengo API.
Note: PyTrengo is not affiliated nor endorsed by Trengo.
Install
With pip:
pip install pytrengo
With Poetry:
poetry add pytrengo
Requirement: Python 3.10+
Usage
from trengo import Trengo
trengo_client = Trengo(token="...")
# If the token is not provided, it’s read from the TRENGO_TOKEN environment variable
trengo_client = Trengo()
for ticket in trengo_client.get_tickets():
print(...)
List queries are transparently paginated for you.
Endpoints coverage
Note: even if an endpoint is not implemented, you can call it with one of the helper methods:
# GET /v2/some-endpoints?foo=bar
trengo_client.get_json_api("/some-endpoint", params={"foo": "bar"})
# POST /v2/some-other-endpoint with {"foo": "bar"}
trengo_client.post_json_api("/some-other-endpoint",
json={"foo": "bar"})
| Endpoint | Method |
|---|---|
| All endpoints | 40% |
| Tickets | 100% |
| List all tickets | get_tickets |
| List all aggregates | get_ticket_aggregates |
| Create a ticket | create_ticket |
| Assign a ticket | assign_ticket |
| Close a ticket | close_ticket |
| Reopen a ticket | reopen_ticket |
| Merge a ticket | merge_ticket |
| Attach a label | attach_ticket_label |
| Detach a label | detach_ticket_label |
| Delete a ticket | delete_ticket |
| Mark as spam | mark_ticket_as_spam |
| Unmark as spam | unmark_ticket_as_spam |
| Set custom data | set_custom_data |
| Delete a message | delete_message |
| Send a ticket message | send_ticket_message |
| Send a ticket media message | send_ticket_media_message |
| List all messages | get_messages |
| Mark a ticket as favorite | mark_ticket_as_favorite |
| Unmark a ticket as favorite | unmark_ticket_as_favorite |
| Fetch a message | get_message |
| Store a custom channel message | store_custom_channel_message |
| 100% | |
| Send a WhatsApp template | send_whatsapp_template |
| Contacts | 36% |
| List contacts | get_contacts |
| View a contact | get_contact |
| Create a contact | create_contact (since 0.1.4) |
| Update a contact | update_contact (since 0.1.4) |
| Delete a contact | |
| Custom fields | |
| Add a note | |
| Delete a note | |
| Profiles | 16% |
| Create a profile | |
| List profiles | get_profiles |
| View a profile | get_profile (since 0.1.4) |
| Update a profile | |
| Custom fields | |
| Delete a profile | |
| Create a note | |
| Delete a note | |
| Attach a contact | |
| Detach a contact | |
| Set profile image | |
| Unset profile image | |
| SMS messages | 33% |
| List all messages | get_sms_messages |
| Send a message | |
| Fetch balance | |
| Messages | 0% |
| Import text message | |
| Import email message | |
| Team Chat | 0% |
| Sending a bot message | |
| Voip | 0% |
| Push SIP call status | |
| List all voip calls | |
| Get a voip call | |
| Help Center | 24% |
| List all help centers | get_help_centers |
| List all categories | get_help_center_categories |
| List all articles | |
| List all blocks | get_help_center_blocks |
| Get a help center | get_help_center |
| Get a category | get_help_center_category |
| Get an article | get_help_center_article |
| Get a block | get_help_center_block |
| Create a help center | |
| Create a category | |
| Create a section | |
| Create an article | |
| Create a block | |
| Update a help center | |
| Update a category | |
| Update a section | |
| Update an article | |
| Update a block | |
| Delete a help center | delete_help_center |
| Delete a category | delete_help_center_category |
| Delete a section | |
| Delete an article | |
| Delete a block | |
| Quick Replies | 20% |
| List all quick replies | get_quick_replies |
| Create a quick reply | |
| Update a quick reply | |
| Delete a quick reply | |
| Ticket Results | 20% |
| List all ticket results | get_ticket_results |
| Get a ticket result | |
| Create a ticket result | |
| Update a ticket result | |
| Delete a ticket result | |
| Contact Groups | 20% |
| List all contact groups | get_contact_groups |
| Get a contact group | |
| Create a contact group | |
| Update a contact group | |
| Delete a contact group | |
| Labels | 20% |
| List all labels | get_labels |
| Get a label | |
| Create a label | |
| Update a label | |
| Delete a label | |
| Teams | 20% |
| List all teams | get_teams |
| Get a team | |
| Update a team | |
| Create a team | |
| Delete a team | |
| Users | 20% |
| List all users | get_users |
| Get a user | |
| Create a user | |
| Update a user | |
| Delete a user | |
| Custom fields | 20% |
| List all custom fields | get_custom_fields |
| Create a custom field | |
| Get a custom field | |
| Update a custom field | |
| Delete a custom field | |
| Webhooks | 60% |
| List all webhooks | get_webhooks |
| Create a webhook | create_webhook |
| Get a webhook | get_webhook |
| Update a webhook | |
| Delete a webhook | |
| Quick actions | 0% |
| Send a message | |
| Log a phone call | |
| BETA - Reporting | 20% |
| BETA - Get reporting metrics | get_reporting_metrics |
| BETA - Get user report | |
| BETA - Get reporting histograms | |
| BETA - Agent performance reporting | |
| BETA - Get Ticket Details Report |
Naming
- Methods for API endpoints like "List s" are named
get_<name>s - Methods for API endpoints like "Get " or "View " are named
get_<name> - We try to stay consistent even when the API isn’t: the field for the relations to include is always named
includein PyTrengo, while the API usesincludein some calls andwithin some others
License
Copyright 2024 Bixoto.
Metadata
Release files for pytrengo 0.1.4
For a detailed explanation of source distributions (sdists) and built distributions (wheels), please see the package formats documentation.
Source distribution (sdist)
| File | Size | Uploaded | |
|---|---|---|---|
| pytrengo-0.1.4.tar.gz | 8.9 kB | Details |
Built distribution (wheel)
| File | Interpreter | ABI | Platform | Reset |
|---|---|---|---|---|
| pytrengo-0.1.4-py3-none-any.whl | Python 3 | none | any | Details |
Total release size: 16.9 kB
Release files / pytrengo-0.1.4.tar.gz
| Download URL | pytrengo-0.1.4.tar.gz |
|---|---|
| Size | 8.9 kB |
| Tags | Source |
|
SHA-256 checksum How to use checksums |
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|
|
BLAKE2b-256 checksum How to use checksums |
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|
| Upload date | |
|
Uploaded using Trusted Publishing? What is trusted publishing? |
Yes |
| Uploaded via |
twine/5.1.1 CPython/3.12.6
|
Release files / pytrengo-0.1.4-py3-none-any.whl
| Download URL | pytrengo-0.1.4-py3-none-any.whl |
|---|---|
| Size | 8.0 kB |
| Tags | Python 3 |
|
SHA-256 checksum How to use checksums |
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|
|
BLAKE2b-256 checksum How to use checksums |
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|
| Upload date | |
|
Uploaded using Trusted Publishing? What is trusted publishing? |
Yes |
| Uploaded via |
twine/5.1.1 CPython/3.12.6
|