rasa-audiocodes 0.1.4

Integrate Rasa with AudioCodes Voice.AI Gateway

AudioCodes Voice.AI Gateway Channel for Rasa

AudioCodes Voice.AI Gateway is an application that enables telephony access for chatbots.

The Rasa integration is using a REST protocol named AC-Bot-API.

Setting Credentials

In order to integrate with AudioCodes Voice.AI Gateway, configure a provider on VAIG side with the following attributes:

  {
    "name": "rasa",
    "type": "ac-bot-api",
    "botURL": "https://<RASA>/webhooks/audiocodes/webhook",
    "credentials": {
      "token": "CHOOSE_YOUR_TOKEN"
    }
  }

Running on AudioCodes Voice.​AI Gateway

If you want to connect to the AudioCodes input channel using the run script, e.g. using:

rasa run

you need to supply a credentials.yml with the following content:

rasa_audiocodes.AudiocodesInput:
  token: "CHOOSE_YOUR_TOKEN"

Installation

The easiest way to install the package is through PyPI.

pip install rasa-audiocodes

Docker

If you're using Rasa on Docker, you can copy rasa_audiocodes and docker-compose.yml to your application directory, and edit the volumes section to match your app directory.

If you already have a docker-compose file, just add this to the rasa volumes:

      - ./rasa_audiocodes:/opt/venv/lib/python3.7/site-packages/rasa_audiocodes