rc-connectivity-check 0.1.8

Tool to check connectivity to RevenueCat services

RC Connectivity Check tools

This PIP package measures the latencies to various hosts and provides statistics such as failure rates and latencies.

Installation

pip install rc_connectivity_check

Usage

Just run rc-connectivity-check

Also accepts an optional --timeout flag to increase request timeouts:

usage: checker.py [-h] [--timeout TIMEOUT]

RevenueCat Connectivity Check tool

options:
  -h, --help         show this help message and exit
  --timeout TIMEOUT  Request timeout, in seconds (default: 5)

Example output (simulating an error):

$ rc-connectivity-check
Finding client Public IP...
Client Public IP: 1.2.3.4

Resolving hostnames...
* www.revenuecat.com: Resolved ok
  - 18.154.22.73
  - 18.154.22.30
  - 18.154.22.107
  - 18.154.22.26
* app.revenuecat.com: Resolved ok
  - 108.157.109.77
  - 108.157.109.6
  - 108.157.109.82
  - 108.157.109.103
* api.revenuecat.com: Resolved ok
  - 34.196.186.56
  - 52.22.245.243
  - 3.208.129.96
  - 54.163.59.173
  - 3.214.67.56
  - 3.223.26.133
  - <broken_id>

Connectivity check...
ERROR: Failed to connect to api.revenuecat.com at <broken_ip>: (<urllib3.connection.HTTPSConnection object at 0x105e60b90>, 'Connection to <broken_ip> timed out. (connect timeout=5)')
ERROR: Failed to connect to api.revenuecat.com at <broken_ip>: (<urllib3.connection.HTTPConnection object at 0x105e611c0>, 'Connection to <broken_ip> timed out. (connect timeout=5)')
[...]
ERROR: Failed to connect to api.revenuecat.com at <broken_ip>: (<urllib3.connection.HTTPSConnection object at 0x105e60440>, 'Connection to <broken_ip> timed out. (connect timeout=5)')
ERROR: Failed to connect to api.revenuecat.com at <broken_ip>: (<urllib3.connection.HTTPSConnection object at 0x105e78ef0>, 'Connection to <broken_ip> timed out. (connect timeout=5)')

Results for http://www.revenuecat.com:
  - 18.154.22.30: OK
    Latencies (min/max/avg): 16.6ms / 20.0ms / 16.6ms
  - 18.154.22.73: OK
    Latencies (min/max/avg): 17.5ms / 20.8ms / 17.5ms
  - 18.154.22.26: OK
    Latencies (min/max/avg): 17.4ms / 20.1ms / 17.4ms
  - 18.154.22.107: OK
    Latencies (min/max/avg): 17.7ms / 24.1ms / 17.7ms

Results for http://app.revenuecat.com:
  - 108.157.109.77: OK
    Latencies (min/max/avg): 17.1ms / 21.8ms / 17.1ms
  - 108.157.109.6: OK
    Latencies (min/max/avg): 18.3ms / 22.6ms / 18.3ms
  - 108.157.109.82: OK
    Latencies (min/max/avg): 19.0ms / 23.6ms / 19.0ms
  - 108.157.109.103: OK
    Latencies (min/max/avg): 18.9ms / 25.7ms / 18.9ms

Results for https://app.revenuecat.com:
  - 108.157.109.6: OK
    Latencies (min/max/avg): 36.7ms / 42.8ms / 36.7ms
  - 108.157.109.82: OK
    Latencies (min/max/avg): 34.4ms / 44.4ms / 34.4ms
  - 108.157.109.103: OK
    Latencies (min/max/avg): 35.8ms / 43.1ms / 35.8ms
  - 108.157.109.77: OK
    Latencies (min/max/avg): 60.9ms / 277.5ms / 60.9ms

Results for https://www.revenuecat.com:
  - 18.154.22.26: OK
    Latencies (min/max/avg): 46.9ms / 154.1ms / 46.9ms
  - 18.154.22.30: OK
    Latencies (min/max/avg): 47.6ms / 154.1ms / 47.6ms
  - 18.154.22.107: OK
    Latencies (min/max/avg): 48.0ms / 148.6ms / 48.0ms
  - 18.154.22.73: OK
    Latencies (min/max/avg): 50.7ms / 154.0ms / 50.7ms

Results for http://api.revenuecat.com:
  - 34.196.186.56: OK
    Latencies (min/max/avg): 182.3ms / 190.7ms / 182.3ms
  - 52.22.245.243: OK
    Latencies (min/max/avg): 175.9ms / 178.9ms / 175.9ms
  - 54.163.59.173: OK
    Latencies (min/max/avg): 176.3ms / 195.9ms / 176.3ms
  - 3.208.129.96: OK
    Latencies (min/max/avg): 181.0ms / 191.7ms / 181.0ms
  - 3.214.67.56: OK
    Latencies (min/max/avg): 178.3ms / 186.5ms / 178.3ms
  - 3.223.26.133: OK
    Latencies (min/max/avg): 170.9ms / 177.1ms / 170.9ms
  - <broken_ip>: FAILURES [10/10]
    Latencies (min/max/avg): 5004.7ms / 5007.9ms / 5004.7ms

Results for https://api.revenuecat.com:
  - 34.196.186.56: OK
    Latencies (min/max/avg): 361.0ms / 378.4ms / 361.0ms
  - 52.22.245.243: OK
    Latencies (min/max/avg): 363.8ms / 388.3ms / 363.8ms
  - 54.163.59.173: OK
    Latencies (min/max/avg): 365.8ms / 376.5ms / 365.8ms
  - 3.208.129.96: OK
    Latencies (min/max/avg): 371.7ms / 404.5ms / 371.7ms
  - 3.214.67.56: OK
    Latencies (min/max/avg): 369.5ms / 392.8ms / 369.5ms
  - 3.223.26.133: OK
    Latencies (min/max/avg): 369.6ms / 388.6ms / 369.6ms
  - <broken_ip>: FAILURES [10/10]
    Latencies (min/max/avg): 5006.7ms / 5012.6ms / 5006.7ms

There were some connectivity failures!
Please help us investigate by following the next steps:

1: Check network routes:
  - Install mtr:
    - macOS: brew install mtr
    - Ubuntu: sudo apt-get install mtr
  - Run mtr using the following command:
    sudo mtr --report -n --tcp --port=443 --gracetime=5 --timeout=5 <broken_ip>

2: Capture network traffic while running this script:
  - In one terminal run:
    - On macOS, over WIFI:
      tcpdump -i en0 -w rc_connectivity_check.pcap -s 0 tcp and port 80
    - On macOS, over ethernet:
      tcpdump -i en1 -w rc_connectivity_check.pcap -s 0 tcp and port 80
    - On linux, find the interface name with ifconfig and use:
      tcpdump -i <INTERFACE> -w rc_connectivity_check.pcap -s 0 tcp and port 80
  - In another terminal, run this script again:
    rc-connectivity-check
  - Once completed, stop the tcpdump process with `Ctrl+C`
  - Send the resulting rc_connectivity_check.pcap file to RevenueCat support