render-lab-tasks-zendesk

Unreleased Python port: 11 registered tasks from render-lab/render-tasks. Python 3.12+, Render SDK 1.0.1. Requires core 0.1.1 or later.

From the repository root:

uv sync --all-packages --locked

Import render_lab_tasks_zendesk.tasks to register tasks. The package root is inert. Compose the exported app with Workflows.from_workflows; call tasks through ctx.run. Every operation also exports *_impl(ctx, input, *, deps=None) for injection. Client(http, env) accepts a caller-owned HTTPX client, and Deps(zendesk=client) injects it. Default dependencies open and close the HTTP client per invocation; credentials are read lazily at use. No HTTP retries or background vendor polling occur; retry.py owns the durable retry policies.

Task surface

Registered task Python export
zendesk.awaitJob await_job
zendesk.createTicket create_ticket
zendesk.getJobStatus get_job_status
zendesk.getTicket get_ticket
zendesk.incrementalExportTickets incremental_export_tickets
zendesk.listTicketComments list_ticket_comments
zendesk.replyToTicket reply_to_ticket
zendesk.searchTickets search_tickets
zendesk.startBulkUpdate start_bulk_update
zendesk.updateTicket update_ticket
zendesk.verifyWebhook verify_webhook

Typed JSON inputs and results are in types.py. Task names and JSON field names match the pinned source; Python function names use snake_case.

Environment

Variable Requirement
ZENDESK_SUBDOMAIN Required for REST calls.
ZENDESK_OAUTH_TOKEN Preferred REST bearer token.
ZENDESK_EMAIL Required with ZENDESK_API_TOKEN when no OAuth token is set.
ZENDESK_API_TOKEN Basic-auth fallback with ZENDESK_EMAIL.
ZENDESK_WEBHOOK_SECRET Required only for verify_webhook; no REST credentials needed.

Behavior and limits

Writes preserve safe_update and the caller’s updated_stamp. A 409 from update_ticket raises ZendeskUpdateConflictError with ticketId; re-fetch and decide whether to replay the change. The pinned durable retry policy still retries task errors, so this error class alone does not bypass Render retries. Bulk updates cap at 100 tickets, pages at 100 records, and returned page arrays at 3.5 MB. Signature checks use HMAC-SHA256 over timestamp + rawBody, constant-time comparison, and a default 300-second age limit. Jobs, cursor search support, and real webhook timestamps need live verification.

Verification

All registered tasks have hermetic contract fixtures executed independently against the pinned TS implementation. SDK-backed tasks also have explicit HTTP request fixtures. See tests/test_batch3_contracts.py and tests/test_batch3_edges.py. These are not live vendor results.

Vendor webhooks subpaths and other registration-free TS exports are outside this batch unless explicitly listed above. Full registered-task coverage does not imply all supporting exports are ported.

Pending scopes, test resources, replay, and hosted checks are in the live-testing backlog and verification tracker.

Webhook adapter

render_lab_tasks_zendesk.webhooks.zendesk_adapter(on_event, ...) returns a registration-free adapter for render_lab_triggers. The callback receives the verified event and returns {"task": "namespace.task", "args": [event]} or None. The signing credential ZENDESK_WEBHOOK_SECRET is read inside verification unless provided explicitly. Importing this module does not register tasks. Signature checks use the raw body; live delivery remains in the testing backlog.

Installation

pip install render-lab-tasks-zendesk==0.1.0

Project links

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License expression

MIT
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Requires

Python >=3.12

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