Pipecat observer SDK for capturing latency, transcript, and usage data from pipecat and pipecat-flows pipelines.
Project description
tuner-pipecat-sdk
tuner-pipecat-sdk is a lightweight observer SDK for pipecat and pipecat-flows.
It captures flow transitions, latency signals, transcript segments, and usage metadata,
then sends a structured CallPayload to the Tuner API when a call ends.
Requirements
- Python 3.10–3.13.
- Do not use Python 3.14 for installs yet: Pipecat pulls
onnxruntime~=1.23.2andnumbawithout 3.14 wheels → errors like No matching distribution found for onnxruntime. - This SDK depends on
pipecat-ai>=0.0.105.
Installation
pip install tuner-pipecat-sdk
To use pipecat-flows, install with the flows extra:
pip install tuner-pipecat-sdk[flows]
Quick Start Example
Plain Pipecat — Observer
Use Observer when your pipeline manages context directly via OpenAILLMContext.
import uuid
from pipecat.processors.aggregators.llm_context import LLMContext
from tuner_pipecat_sdk import Observer
context = LLMContext()
observer = Observer(
api_key="YOUR_TUNER_API_KEY",
workspace_id=42,
agent_id="my-agent",
call_id=str(uuid.uuid4()),
base_url="https://api.usetuner.ai",
asr_model="deepgram/nova-3",
llm_model="gpt-4o-mini",
tts_model="cartesia/sonic",
)
# Required: attach the LLM context before running the pipeline
observer.attach_context(context)
observer.attach_turn_tracking_observer(turn_tracker)
Pipecat Flows — FlowsObserver
Use FlowsObserver when your pipeline is managed by pipecat-flows and a FlowManager.
import uuid
from tuner_pipecat_sdk import FlowsObserver
observer = FlowsObserver(
api_key="YOUR_TUNER_API_KEY",
workspace_id=42,
agent_id="my-agent",
call_id=str(uuid.uuid4()),
base_url="https://api.usetuner.ai",
asr_model="deepgram/nova-3",
llm_model="gpt-4o-mini",
tts_model="cartesia/sonic",
)
# Required: attach the flow manager before running the pipeline
observer.attach_flow_manager(flow_manager)
observer.attach_turn_tracking_observer(turn_tracker)
Pipeline Setup
Place the observer after TTS in your pipeline (same for both observer types):
Pipeline([
transport.input(),
stt,
context_aggregator.user(),
llm,
tts,
observer,
transport.output(),
context_aggregator.assistant(),
])
Enable metrics on the pipeline task so latency and usage fields are populated:
from pipecat.pipeline.task import PipelineTask
from pipecat.pipeline.pipeline_params import PipelineParams
from pipecat.observers.turn_tracking_observer import TurnTrackingObserver
turn_tracker = TurnTrackingObserver()
task = PipelineTask(
pipeline,
params=PipelineParams(
observers=[observer.latency_observer, turn_tracker],
enable_metrics=True,
enable_usage_metrics=True,
),
)
Without these flags the observer will log warnings and LLM/TTS metric fields will be absent from the payload. For more example check https://github.com/usetuner/tuner-pipecat-sdk-python/tree/main/examples
Observer Parameters
Both Observer and FlowsObserver accept the same constructor parameters:
| Parameter | Type | Default | Description |
|---|---|---|---|
api_key |
str |
— | Tuner API key |
workspace_id |
int |
— | Tuner workspace ID |
agent_id |
str |
— | Agent identifier |
call_id |
str |
— | Unique call ID (use uuid4()) |
base_url |
str |
http://localhost:8000 |
Tuner API base URL |
call_type |
str |
"web_call" |
Call type label |
recording_url |
str |
"pipecat://no-recording" |
Recording URL if available |
asr_model |
str |
"" |
ASR model name (e.g. deepgram/nova-3) |
llm_model |
str |
"" |
LLM model name (e.g. gpt-4o-mini) |
tts_model |
str |
"" |
TTS model name (e.g. cartesia/sonic) |
debug |
bool |
False |
Log full transcript at flush |
Disconnection Reason
Pass a disconnection_reason_resolver callable to the observer to record why a call ended.
The resolver is called at flush time and should return a string or None.
from tuner_pipecat_sdk.models import DisconnectReason
observer = Observer(
...
disconnection_reason_resolver=lambda: DisconnectReason.USER_HANGUP,
)
Use the built-in constants from DisconnectReason or pass a custom string:
| Constant | Value |
|---|---|
DisconnectReason.USER_HANGUP |
"user_hangup" |
DisconnectReason.AGENT_HANGUP |
"agent_hangup" |
DisconnectReason.ERROR |
"error" |
DisconnectReason.TIMEOUT |
"timeout" |
DisconnectReason.UNKNOWN |
"unknown" |
For dynamic resolution (e.g. when the reason is only known at call end):
_reason = None
def resolve_reason() -> str | None:
return _reason
observer = Observer(..., disconnection_reason_resolver=resolve_reason)
# Later, when you know the reason:
_reason = DisconnectReason.AGENT_HANGUP
Public API
tuner_pipecat_sdk.Observer— for plain pipecat pipelinestuner_pipecat_sdk.FlowsObserver— for pipecat-flows pipelinestuner_pipecat_sdk.TunerConfig
Payload and transcript schemas are available under tuner_pipecat_sdk.models.
To build the project
folow the steps in setup_guide.md
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