tungsten-whatsapp

WhatsApp for Tungsten leads (needs tungsten-leads).

Three ways to send

Everything sent and received shows on the lead's timeline and in WhatsApp chats. New chats can become leads by themselves, and new leads can get a welcome message (for example only leads from Facebook).

Install

pip install tungsten-whatsapp

from tungsten_leads import LeadsPlugin
from tungsten_whatsapp import WhatsAppPlugin

panel = Panel(..., app_url="https://admin.example.com")
panel.plugin(LeadsPlugin())
panel.plugin(WhatsAppPlugin())
panel.create_tables(engine)

Then open WhatsApp setup in the panel and press Setup guide. It walks through every click for each way, with your own addresses filled in. The full guide, with common problems, is also in WhatsApp.

Cloud API

1. At developers.facebook.com, create an app with the use case Connect with customers through WhatsApp, and add your phone number in API Setup.
2. Make a permanent token: Business settings, System users, add an Admin user, give it full control of the app and the WhatsApp account, and generate a token that never expires with whatsapp_business_messaging and whatsapp_business_management.
3. In WhatsApp setup, pick Cloud API (official), fill in the Phone number ID, the WhatsApp Business Account ID, the token and the App secret, and save.
4. Press More, Register number once, with a 6-digit PIN.
5. In the Meta app, open Use cases, Customize next to WhatsApp, then Configuration. Paste the Callback URL and Verify token shown on the setup page, then subscribe to messages.
6. Publish the app, add a payment method, and press Check connection.

WhatsApp only lets you send free text within 24 hours of the person's last message. Outside that window, use an approved template (press More, Sync templates to load them). Meta charges per message.

WhatsApp Web

1. On a server with Docker, set up the free WAHA gateway with its compose file:

   mkdir waha && cd waha
   wget -O docker-compose.yaml https://raw.githubusercontent.com/devlikeapro/waha/refs/heads/core/docker-compose.yaml
   touch .env
   # change "image: devlikeapro/waha-plus" to "image: devlikeapro/waha" (ARM server: devlikeapro/waha:arm), then:
   docker compose run --no-deps -v "$(pwd)":/app/env waha init-waha /app/env
   docker compose up -d
   

   Copy the API key it prints.
2. In WhatsApp setup, pick WhatsApp Web, fill in the gateway URL (http://127.0.0.1:3000 on the same server, else an https address in front of it) and the API key, and save.
3. Press Link phone, then scan the QR code on your phone: WhatsApp, Linked devices, Link a device.

WhatsApp Web is not an official API. Message people who expect it and keep bulk sends small, or WhatsApp may block the number. Shared hosting can't run Docker, so the gateway needs a VPS; the panel itself can stay on shared hosting.

More Tungsten plugins

Core package: tungsten-admin. Website and docs: https://tungsten.prisminfoways.com/